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Jan 2026 - Current
May 2024 - Dec 2025
Nov 2023 - Apr 2024
Jun 2023 - Oct 2023
Shubham is proficient in Bengali, English, and Hindi. Their professional focus is Chatbot Development, Contact Center as a Service (CCaaS), and Contact Center Management across 3 core areas.
Shubham holds CXone Mpower - Digital Experience Implementation Certification, Nice CXone Mpower Certification - ACD/IVR Implementation, and Kore.ai Advance certifications.
Education
Bachelor of Technology - BTech at University of Engineering & Management (UEM)
Shubham Das Namesakes
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