Scott Thomas

Scott Thomas: Email & Phone Number

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AI Service Transformation Leader & Author at AIANXIETY — Independent Research & AI Service Transformation|Greater Tampa Bay Area, United States

Position:

AI Service Transformation Leader & Author at AIANXIETY — Independent Research & AI Service Transformation

Location:

Greater Tampa Bay Area, United States

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Last updated: 2026-08-10
Updated: 2026-08-10

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Work Experience 36 years

AI Service Transformation Leader & Author at AIANXIETY — Independent Research & AI Service Transformation

Jan 2024 - Current

Principal at Service-Bot.AI

Jan 2019 - Current

Founder at Service-Bot.AI

Jan 2019 - Current

CX Customer Service Operations Transformation Consultant at Zamboni Enterprises, LLC & Service-Bot.AI

Jan 2010 - Current

VP/Director of Global Service Operations at Zamboni, Citigroup, Solomon/Microsoft Dynamics Support, Deloitte

Jan 2000 - Jan 2024

Founder at Zamboni Enterprises, LLC

Jan 2010 - Jan 2019

Chief Executive Officer at Zamboni Enterprises

Jan 2010 - Jan 2019

Director Customer Service Operations at Citigroup-Microsoft-Solomon-Deloitte

Jan 1990 - Jan 2010

Director Global Services at Citigroup

Jan 2002 - Jan 2010

Director Technical Support at Iomega Corporation

Jan 2000 - Jan 2002

Director Technical Support at MICROSOFT DYNAMICS SL (Formerly Solomon Software)

Jan 1994 - Jan 2002

Director Technical Support at Microsoft Dynamics SL / Solomon Software

Jan 1994 - Jan 2000

Information Technology Consultant at Deloitte

Jan 1990 - Jan 1994

Scott Thomas started working in 1990, then the employee has changed 11 companies and 9 jobs. On average, Scott Thomas works for one company for 9 years 7 months.

Their professional focus is Analytical Skills, Artificial Intelligence (AI), and Association Management across 3 core areas.

Education

Michigan State University

Wayne State University

Bachelor's Degree at Wayne State University

Bachelor of Arts at Wayne State University

Bachelor of Business Administration at Wayne State University

Scott Thomas Namesakes

Name
Company
Position
Scott Thomas
Beyond Electrical Engineering (BEE)
Control systems engineer
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Scott Thomas
Retired
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Scott Thomas
Project Manager
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