Sanny Cunanan

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Sr Director, Customer Experience at Sutherland|Metro Manila, National Capital Region, Philippines

Position:

Sr Director, Customer Experience at Sutherland

Location:

Metro Manila, National Capital Region, Philippines

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Last updated: 2026-04-30
Updated: 2026-04-30

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Work Experience 19 years

Sr Director, Customer Experience at Sutherland

Sep 2022 - Current

Director of Global Quality and Process Improvement at Afni, Inc.

Mar 2018 - Jun 2022

Process Improvement Manager at Afni, Inc.

Feb 2017 - Mar 2018

Performance Improvement Manager at ResultsCX

Feb 2013 - Feb 2017

Operations Supervisor at ResultsCX

May 2012 - Feb 2013

Operations Supervisor at NCO Group

Dec 2007 - Mar 2012

Sanny Cunanan started working in 2007, then the employee has changed 3 companies and 4 jobs. On average, Sanny Cunanan works for one company for 3 years.

Education

Bachelor of Science (BS) at Ateneo de Manila University

Frequently Asked Questions

What is Sanny Cunanan's minimum period of employment in the companies?

Sanny Cunanan's minimum period of employment in various companies is 9 months.

What is Sanny Cunanan's average duration of employment for different companies?

On average, Sanny Cunanan works for one company for 2 years 10 months

What industries has Sanny Cunanan worked in?

Sanny Cunanan works in the Information Technology and Services. Previously, Sanny Cunanan worked in the Outsourcing/Offshoring.

What positions has Sanny Cunanan held before?

Previously, Sanny Cunanan worked as a Director of Global Quality and Process Improvement, and Process Improvement Manager, and Performance Improvement Manager, and Operations Supervisor.

How do I contact Sanny Cunanan?

Sanny Cunanan's phone number is +63-***-***-1732. Sign up to get contact details.

Who is the Chairman & CEO of the Sutherland?

The Chairman & CEO of the Sutherland is Dilip R. Vellodi

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Silas Paul
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Susan Mary Vieyra
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Rajesh
Head of Global Contract Management
Romar Dollaga
Customer Service Representative

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