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sandeep Kumar's contacts

Position:Customer Success Manager at Kayako
Experience:17 years
Location:Hamirpur, India

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Work Experience

Customer Success Manager at Kayako

Dec 2013 - Current

Technical Analyst at Allscripts

Feb 2011 - Apr 2013

Technical Support Engineer at Infosys

Jul 2009 - Sep 2010

sandeep Kumar started working in 2009, then the employee has changed 2 companies and 2 jobs. On average, sandeep Kumar works for one company for 5 years 2 months.

Education

Engineer's Degree at College of Hi-TECH engg. Pune

Current Company Information Kayako

Name: Kayako

Speciality: Helpdesk, Support desk, Crm, Live chat software, Customer support, Itil, Itsm, Customer service, Helpdesk software, Multi-Platform Support Integration, Self-Service Support Portal, Omnichannel Customer Support Solutions, I-Driven Ticket Management, Customizable Help Desk Solutions, Automated Customer Service Responses, Cross-Department Collaboration Tools, Unified Customer Support System, AI-Powered Knowledge Base Management, Customizable Help Desk Solutions

Location: Austin, Texas, United States

Employees: 100-200

Description: Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up. Kayako is an AI-driven help de...

Skills

SaaS, SQL, CRM, Management, Project Management, Training, Help Desk Support, Customer Service, Team Management, Technical Support

Frequently Asked Questions

What is sandeep Kumar's minimum period of employment in the companies?

sandeep Kumar's minimum period of employment in various companies is 1 year 2 months.

What is sandeep Kumar's average duration of employment for different companies?

On average, sandeep Kumar works for one company for 1 year 8 months

What industries has sandeep Kumar worked in?

sandeep Kumar works in the Computer Software. Previously, sandeep Kumar worked in the Information Technology and Services.

What positions has sandeep Kumar held before?

Previously, sandeep Kumar worked as a Technical Analyst, and Technical Support Engineer.

How do I contact sandeep Kumar?

sandeep Kumar's email address is s**@kayako.com, phone number is +91-***-***-8256. Sign up to get contact details.

Who are sandeep Kumar's peers at other companies?

sandeep Kumar's peers at other companies are Chrissy Robson and Loida Abacan and Amber Wendel

sandeep Kumar Namesakes

Name
Company
Position
S
Hotel Rock Regency, Manali
Job training

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Other employees at Kayako

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