Samia Alam

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Customer Success Associate at SquadStack.ai|Noida, Uttar Pradesh, India

Position:

Customer Success Associate at SquadStack.ai

Location:

Noida, Uttar Pradesh, India

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Last updated: 2026-04-23
Updated: 2026-04-23

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Work Experience

Customer Success Associate at SquadStack.ai

Feb 2025 - Current

Team Lead at Bajaj Capital Ltd

- Jan 2026

Customer Success Associate at SQUADSTACK (Squadrun Solutions Private Limited)

Mar 2025 - Jan 2026

Team Lead at Amplior

Mar 2023 - Feb 2025

Client Partner at Amplior

Mar 2023 - Dec 2024

Customer Support Executive at Trovex labs and technologies

May 2021 - Apr 2023

Customer Support Executive at Bajaj Capital Ltd

Nov 2017 - Apr 2021

Senior Sales Representative at TROVEX LABS AND TECHNOLOGIES

Jan 2011 - Jan 2012

Samia Alam started working in 2011, then the employee has changed 4 companies and 4 jobs. On average, Samia Alam works for one company for 1 year 9 months.

Education

Master of Business Administration - MBA at BABU BANARASI DAS NATIONAL INSTITUTE OF TECHNOLOGY AND MANAGEMENT, LUCKNOW

Bachelor of Commerce - BCom at Chatrapati Sahuji Maharaj Kanpur University, Kanpur

Master of Business Administration at Babu Banarsi Das University, Lucknow

High School Diploma at Central School

Bachelor of Commerce at Christ Church

High School Diploma at Methodist High School

Skills

BFSI, Life Insurance, Call Management, Customer Service Representatives, Support Management, Incident Handling, Operations Management, Customer Support , TICKETING , SQL SERVER , EMAIL , BPO , EXCEL , TECHNICAL SUPPORT, Operations Training, sql quering, Long-term Customer Relationships, Documentation, Continuous Process Improvement, Business Operations, Communication, Teamwork, Research Skills, Query Optimization, Administrative Organization, Team Leadership, Customer Support, Monitoring Performance, Stakeholder Management, Customer Relationship Management (CRM), High Performance Teams, Team Building, Customer Relations, Service-Level Agreements (SLA), Cross-functional Coordination, Customer Success, Customer Satisfaction, Microsoft Word, Commerce, Operational Efficiency, TICKETING, Leadership, Troubleshooting, Electronic Trading Systems, Email, Fixed Deposits, Microsoft Office, Microsoft SQL Server, Exceeding Customer Expectations, Business Administration, Microsoft Excel

Frequently Asked Questions

What is Samia Alam's minimum period of employment in the companies?

Samia Alam's minimum period of employment in various companies is 10 months.

What is Samia Alam's average duration of employment for different companies?

On average, Samia Alam works for one company for 1 year 10 months

What industries has Samia Alam worked in?

Samia Alam works in the Computer Software. Previously, Samia Alam worked in the Financial Services, and Marketing and Advertising.

What positions has Samia Alam held before?

Previously, Samia Alam worked as a Team Lead, and Customer Success Associate, and Client Partner, and Customer Support Executive, and Senior Sales Representative.

How do I contact Samia Alam?

Samia Alam's phone number is +91-***-***-7348. Sign up to get contact details.

Who are Samia Alam's peers at other companies?

Samia Alam's peers at other companies are Delfina Casabal and Omolola Olabisi and Dave La Velle

Samia Alam Namesakes

Name
Company
Position
Samia Alam
BRAC Bank PLC
Universal officer
Samia Alam
Executive Digital Ad Operations

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