Sam Kim

Sam Kim: Email & Phone Number

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Sr Product Manager, CXAI at TELUS|Greater Toronto Area, Canada

Position:

Sr Product Manager, CXAI at TELUS

Location:

Greater Toronto Area, Canada

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Last updated: 2025-08-06
Updated: 2025-08-06

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Work Experience 24 years

Sr Product Manager, CXAI at TELUS

Sep 2024 - Current

Sr Technical Program Manager & AI Marketing Platforms at COSMO Technologies

Aug 2023 - Sep 2024

Sr Program Manager, Agent Tools & Cloud Modernization at Bell

Oct 2022 - Jan 2024

Sr Product Manager, Consumer Products & Media Services at Bell

Nov 2021 - Oct 2022

Product Manager, Virtual Assistant AI at Rogers Communications

Oct 2020 - Nov 2021

Product Manager, Enterprise Digital AI Platforms at Rogers Communications

Jan 2020 - Oct 2020

Manager, Digital Transformation & AI Platforms at Rogers Communications

Jan 2018 - Jan 2020

Product Owner, Digital Self-Serve Channels at Rogers Communications

Jan 2016 - Dec 2017

Product Manager, Mobile & Connected Devices at Samsung Electronics

May 2011 - Dec 2015

Test Manager, Mobile Galaxy Apps / Smartphones / Bixby AI Voice Assistance at Samsung Electronics

May 2010 - May 2011

QA Product Owner, Android, iOS at Five Mobile Inc.

Jan 2010 - May 2010

Senior Quality Assurance Analyst, SAP ERM Systems at NRX

Jul 2008 - Dec 2009

QA Analyst at Bell

Jul 2007 - Jul 2008

QA Analyst - Team Lead at Tira Wireless

Jul 2005 - Jul 2007

Quality Assurance Analyst, Web and Mobile Banking Experiences at TD

Sep 2002 - Jul 2005

Sam Kim started working in 2002, then the employee has changed 8 companies and 14 jobs. On average, Sam Kim works for one company for 1 year 7 months.

Their professional focus is Agile Methodologies, Agile Project Management, and AI chat bots across 3 core areas.

Education

Yonsei University

Strategy and Innovation Management at Massachusetts Institute of Technology - Sloan School of Management

Bachelor of Commerce at Toronto Metropolitan University

Diploma at International Academy of Design and Technology-Chicago

Sam Kim Namesakes

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Sam Kim
Sr Product Manager, Customer Experience AI
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Sam Kim
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