Safa

Safa: Email & Phone Number

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Manager, Technical Support Engineering at Salesforce|Greater Seattle Area, United States

Position:

Manager, Technical Support Engineering at Salesforce

Location:

Greater Seattle Area, United States

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Last updated: 2026-08-16
Updated: 2026-08-16

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Work Experience 15 years

Manager, Technical Support Engineering at Salesforce

Jan 2024 - Current

Swarm Lead | Principal Technical Support Engineer at Salesforce

Feb 2022 - Jan 2024

Swarm Lead | Senior Support Engineer at Salesforce

Aug 2021 - Mar 2022

Support Engineer Senior (Tier 2) at Salesforce

Feb 2021 - Aug 2021

Support Engineer (Tier 2) at Salesforce

Sep 2019 - Feb 2021

Customer Care - Software Support, 2nd Level at Hyphen Solutions

Feb 2019 - Aug 2019

Software Support Specialist, eSolutions at Tyler Technologies

Feb 2018 - Feb 2019

Software Support Representative, eSolutions at Tyler Technologies

Jan 2017 - Feb 2018

Project Management Intern at Tyler Technologies

May 2016 - Dec 2016

Rewards Support Specialist at United Supermarkets, LLC

Jun 2015 - Oct 2015

Produce Clerk at United Supermarkets, LLC

Sep 2014 - Jun 2015

Sales Associate at Lori's Gifts

Mar 2011 - Aug 2012

Safa started working in 2011, then the employee has changed 4 companies and 11 jobs. On average, Safa works for one company for 1 year 1 month.

Safa is proficient in French, Italian, and Persian. Their professional focus is Business Analysis, Business Process Improvement, and Change Management across 3 core areas.

Safa holds Salesforce Certified Associate, Salesforce Certified Marketing Cloud Consultant, and Salesforce Certified Marketing Cloud Developer certifications.

Education

Bachelor’s of Business Administration at Texas Tech University - Rawls College of Business

Undergraduate Coursework at The University of Texas at Austin

Safa Namesakes

Name
Company
Position
Safa
Turqiyana
Sales Representative
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Safa
Al FATHAH english medium school
Teacher
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Safa
Freelance
Teacher
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