Roberto Leal

Roberto Leal: Email & Phone Number

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Business Excellence & Execution, Commercial Portfolio, Omnichannel & Cx IM Head at Novartis|Mexico City

Position:

Business Excellence & Execution, Commercial Portfolio, Omnichannel & Cx IM Head at Novartis

Location:

Mexico City

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Last updated: 2026-07-21
Updated: 2026-07-21

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Work Experience 31 years

Business Excellence & Execution, Commercial Portfolio, Omnichannel & Cx IM Head at Novartis

Feb 2025 - Current

Customer Experience (CX) LATAM Lead at GSK

Dec 2023 - Feb 2025

Commercial Excellence / Operations Sr. Director at GSK

Mar 2021 - May 2024

General Manager at Grupo Nichos

Feb 2020 - Mar 2021

Commercial Excellence / Operations & MCM Senior Director LATAM at GSK at GSK

Aug 2017 - Jan 2020

General Manager / CEO at OMRON Healthcare, Inc.

Dec 2014 - May 2017

Commercial Excellence Director at Abbott

Feb 2012 - Aug 2014

Business / Commercial / Customer Excellence Director at AbbVie

Feb 2012 - Aug 2014

Business Excellence / Field Force Effectiveness Head at Pfizer

Jan 2008 - Feb 2012

Business Excellence (FFE), BI, Strategic Planning and Territory Engineering SR. Manager at Avon

Apr 2004 - Jan 2008

Sales & Marketing Director at ZTE Corporation

Mar 2003 - Apr 2004

Marketing, Strategic Planning and Business Development at Ericsson

Jan 2001 - Feb 2003

Marketing, BI & SP Manager at Ericsson

Jan 2001 - Feb 2003

Marketing, Strategic Planning &Business Development Manager at Bridgett Communications

Sep 1999 - Dec 2000

Trade Marketing Manager for Self-Payer accounts, at MSD

Apr 1997 - Aug 1999

International Specialist / International Division at Seguros SURA

Dec 1995 - Apr 1997

Roberto Leal started working in 1995, then the employee has changed 12 companies and 15 jobs. On average, Roberto Leal works for one company for 2 years 2 months.

Roberto is proficient in Español, Inglés, and Portuguese. Their professional focus is Account Planning, Acquisition Integration, and Administración y dirección de empresas across 3 core areas.

Roberto holds Level Up Program - Comunicación efectiva, Agile Leadership Essentials, and AgileNow LeadershipTeam certifications and has been awarded Presidential Award

Education

IPADE Business School

Multinational Master of Business Administration at Adolfo Ibañez School of Management, Miami, FL, USA

International Executive Master of Business Administration at Deusto School of Management, Bilbao, Spain

Inside India Executive Programme at Indian School of Business, Hyderabad, India

Postgraduate Diploma in Management Skills and Leadership at Tecnológico de Monterrey, Campus Santa Fe, Mexico City, Mexico

Master of Business Administration; International Marketing Specialization at Universidad Intercontinental, Mexico City, Mexico

Bachelor of Business Administration (B.B.A.) at Universidad Intercontinental, Mexico City, Mexico

Postgraduate Diploma in Constitutional & Parliamentary Law at Comisión Nacional Para el Debate Político, Mexico City, Mexico

Postgraduate Diploma in Bank & Stock Exchange Market Administration at Universidad Intercontinental, Mexico City, Mexico

Postgraduate Diploma in Corporate Finances at Universidad Intercontinental, Mexico City, Mexico

Roberto Leal Namesakes

Name
Company
Position
Roberto Leal
Automated Process, Inc.
Electrical Technician
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Roberto Leal
Nestlé
Senior Manager Process Automation
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Roberto Leal
Professor-autor de Pós-graduação em Gestão de Ensino à Distância - Gestão Acadêmica de Pólos (EAD)
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Position
Oscar Aranda Gutierrez
Regional Procurement Category Manager
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Eti Zaig
Launch excellence lead
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Marija Miletic
Regulatory Affairs Assistant
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Segunfunmi Adebayo
Senior Medical Representative
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Rayhan Khan
Head Management
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Alessandro Bigoni
Real World Evidence Lead
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Jennifer Castro Reyes
Administrador de cuenta
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Alex Novak
Data Science Intern
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Jorge Barraza
Associate Director, Clinical Sciences
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Amber Kadletz
Executive Territory Account Specialist Immunology
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