Robert Hao

Robert Hao: Email & Phone Number

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Customer Success management principal at Amadeus|Beijing, China

Position:

Customer Success management principal at Amadeus

Location:

Beijing, China

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Last updated: 2026-10-09
Updated: 2026-10-09

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Current work details
DepartmentInformation Technology and Services
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Work Experience 15 years

Customer Success management principal at Amadeus

Oct 2026 - Current

Manager, Customer Success at SITA

Oct 2025 - Current

functional head China-existing customer success and operation management at AirPlus

Aug 2021 - Oct 2025

SME account manager at AirPlus

Aug 2019 - Dec 2021

CRM/Technical implementation manager at AirPlus

Dec 2015 - Jul 2019

Customer service officer / Deputy airport turnound manager at British Airways

Jul 2011 - Nov 2015

Robert Hao started working in 2011, then the employee has changed 3 companies and 5 jobs. On average, Robert Hao works for one company for 2 years 7 months.

Their professional focus is Account Portfolio Management, Data Analytics, and Global Customer Service across 3 core areas.

Education

bachelor of science at 北京联合大学

exchange student at 美国威斯康星大学麦迪逊分校

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