Richard Hoogwerf

Richard Hoogwerf: Email & Phone Number

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Head of Change and Business Improvement Global Airports at Qantas|Mascot, New South Wales, Australia

Position:

Head of Change and Business Improvement Global Airports at Qantas

Location:

Mascot, New South Wales, Australia

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Last updated: 2026-08-03
Updated: 2026-08-03

Found email addresses for Richard Hoogwerf:

Business emails:
r*******f@qantas.com.au
Personal emails:
r***@hotmail.com,
r***@publicisgroupe.com

Found phones for Richard Hoogwerf:

+61-470-***-*20,
+61-470-***-*19
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Work Experience 23 years

Head of Change and Business Improvement Global Airports at Qantas

Nov 2024 - Current

Senior Manager, Cabin Crew Experience and CX Improvement at Qantas

Jul 2022 - Nov 2024

Senior Change Program Manager, Digital Customer Experience at Qantas

May 2021 - Jul 2022

Principal Business Change Consultant (Independent) at Self-employed

Dec 2020 - May 2021

Senior Manager Partner Performance, Global Customer Contact Centres at Qantas

Nov 2019 - Dec 2020

Senior Manager Customer Success Strategy and Business Development at Qantas

Jul 2017 - Dec 2019

Senior Manager Sales Operations and Change Effectiveness at Qantas Airways

May 2014 - Jul 2017

Senior Manager Global Customer Success Operations at Qantas Airways

May 2008 - Jan 2014

General Manager Customer Contact Operations Management at Publicis Groupe

May 2003 - May 2008

Richard Hoogwerf started working in 2003, then the employee has changed 3 companies and 8 jobs. On average, Richard Hoogwerf works for one company for 2 years 7 months.

Their professional focus is Account Management, Airlines, and Business Insights across 3 core areas.

Richard holds Certified Change Management Professional (CCMP) certifications.

Education

Graduate Certificate in Health Psychology at Curtin University

Master of Business Leadership at Charles Sturt University

Graduate Certificate in Business at Charles Sturt University

Charles Sturt University

UNE Partnerships

Sydney College

Frequently Asked Questions

SignalHire found verified email addresses for Richard Hoogwerf, both business and personal. Their business email is r*************f@qantas.com.au, and personal emails include r***@live.com, r***@hotmail.com, and r***@publicisgroupe.com.
SignalHire found multiple verified phone numbers for Richard Hoogwerf: +61-466-***-*78, +61-470-***-*20, and +61-470-***-*19.
You can reach Richard Hoogwerf through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.
Richard Hoogwerf has 23 years of professional experience. They have held roles including Senior Manager, Cabin Crew Experience and CX Improvement, Senior Change Program Manager, Digital Customer Experience, and Principal Business Change Consultant (Independent) at companies such as Qantas, Qantas, and Self-employed. Their education includes Graduate Certificate in Health Psychology from Curtin University, and Master of Business Leadership from Charles Sturt University.
Yes. Richard Hoogwerf's SignalHire profile was last updated on 3 August 2026, reflecting their current position as Head of Change and Business Improvement Global Airports at Qantas in Mascot, NSW, Australia.

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