Renjith

Renjith: Email & Phone Number

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Incident Management Specialist at Ericsson|Bengaluru, Karnataka, India

Position:

Incident Management Specialist at Ericsson

Location:

Bengaluru, Karnataka, India

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Last updated: 2025-08-10
Updated: 2025-08-10

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Work Experience 15 years

Incident Management Specialist at Ericsson

Jan 2024 - Current

Major Incident Manager at Atos

Apr 2022 - Jan 2024

Incident Manager at Ericsson India Global Services Pvt Ltd

Dec 2015 - Apr 2022

Monitoring technician at NSN chennai

May 2011 - Dec 2015

Renjith started working in 2011, then the employee has changed 3 companies and 3 jobs. On average, Renjith works for one company for 3 years 9 months.

Their professional focus is Account Management, Bridges, and CHANGE across 3 core areas.

Skills

Customer Service Management, Customer Satisfaction, Account Management, Project Delivery, Reporting, Project Management, Troubleshooting, Incident Management, Service Delivery, Service-Level Agreements (SLA), Team Leadership, Client Relations, IT Infrastructure Operations, IT Service Delivery, Network Infrastructure, Root Cause Analysis, Incident Response, Service Improvement, Telecommunications, Support Services, Critical Incident Stress Management, Customer Relationship Management (CRM), IT Operations, Major Incident Management, Team Management, Technical Project Delivery, Quality Auditing, Root Cause, Service Operation, ITIL, Network Operations Center (NOC), Management Professional, Customer Service Operations, Service Desk, CHANGE, Critical Incident Response, Bridges

Renjith Namesakes

Name
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Renjith
Freelance
Senior Lighting Artist | Lighting & Compositing – Remote
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RENJITH
Team Lead
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RENJITH
Cashier
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