Renjith

Renjith: Email & Phone Number

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Incident Management Specialist at Ericsson|Bengaluru, Karnataka, India

Position:

Incident Management Specialist at Ericsson

Location:

Bengaluru, Karnataka, India

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Last updated: 2025-08-10
Updated: 2025-08-10

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Work Experience 15 years

Incident Management Specialist at Ericsson

Jan 2024 - Current

Major Incident Manager at Atos

Apr 2022 - Jan 2024

Incident Manager at Ericsson India Global Services Pvt Ltd

Dec 2015 - Apr 2022

Monitoring technician at NSN chennai

May 2011 - Dec 2015

Renjith started working in 2011, then the employee has changed 3 companies and 3 jobs. On average, Renjith works for one company for 3 years 10 months.

Their professional focus is Account Management, Bridges, and CHANGE across 3 core areas.

Skills

Telecommunications, Bridges, Technical Project Delivery, Management Professional, IT Infrastructure Operations, ITIL, Support Services, Major Incident Management, Project Management, IT Operations, Network Operations Center (NOC), Service Delivery, Incident Management, Customer Service Operations, Service Operation, Team Leadership, Troubleshooting, Critical Incident Response, Account Management, Root Cause Analysis, Team Management, Service-Level Agreements (SLA), Network Infrastructure, Customer Relationship Management (CRM), Quality Auditing, Root Cause, Incident Response, Customer Satisfaction, Critical Incident Stress Management, IT Service Delivery, Project Delivery, Reporting, Client Relations, Service Improvement, CHANGE, Service Desk, Customer Service Management

Renjith Namesakes

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Renjith
Senior Lighting Artist
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RENJITH
Team Lead
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RENJITH
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