Raunak Singh Panesar

Raunak Singh Panesar: Email & Phone Number

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Endpoint Experience - Senior Service Desk Analyst at Netrio|Pune, Maharashtra, India

Position:

Endpoint Experience - Senior Service Desk Analyst at Netrio

Location:

Pune, Maharashtra, India

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Last updated: 2026-02-10
Updated: 2026-02-10

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Work Experience 8 years

Endpoint Experience - Senior Service Desk Analyst at Netrio

Oct 2025 - Current

IT Infrastructure Consultant I at Allstate India

Apr 2025 - Jan 2026

Associate Consultant - Infrastructure Management at Allstate India

Jan 2022 - Apr 2025

Workforce Management at Concentrix

Apr 2021 - Dec 2021

Senior Executive at Capita India

Oct 2018 - Dec 2020

Raunak Singh Panesar started working in 2018, then the employee has changed 3 companies and 4 jobs. On average, Raunak Singh Panesar works for one company for 1 year 6 months.

Their professional focus is Active Directory, Advanced Excel, and Aesthetics across 3 core areas.

Education

Bachelor of Commerce at Pune University

Maharashtra Education Society's Garware College of Commerce, Karve Road, Pune-411004.

HSC at Amrita Vidyalayam & Jr College

SSC at Amrita Vidyalayam & Jr College

Skills

Application Support, Microsoft Power BI, Visual Basic for Applications (VBA), Coordination Of Resources, IT Strategic Planning, Virtual Private Network (VPN), Windows 10, Technical Support, Password Resets, Office 365, Networking, Microsoft Entra ID, SharePoint, Microsoft Excel, Windows Support, Product Support, Communication, Customer Service, Problem Solving, Learn New Software Quickly, Endpoint Security, iOS, Microsoft Applications, Desk Top Support, Working with Procurement Professionals, Microsoft Office, Client Requirements, Incident Management, Active Directory, Forecasting, Jamf, Telecommunications, Operating Systems, Internet Protocol Suite (TCP/IP), Dashboards, IT Project & Program Management, Microsoft Teams, Production Support, Apple Hardware, Root Cause Analysis, ServiceNow, Microsoft 365 Administration, Avaya CMS, Windows 11, Proofpoint, Make/Buy Decisions, Customer Support, Troubleshooting, Aesthetics, Business Requirements, Knowledge Management, Analytical Skills, Microsoft Outlook, Help Desk Support, Problem Management, Desktop Computers, Advanced Excel, Domain Name System (DNS), Information Technology, Technical Specs, System Performance, Root Cause Problem Solving, ITIL Process, IT Service Management, MSP Operations, IT architectures, Operational Requirements, Network Troubleshooting, Microsoft Exchange, Microsoft 365, Software Troubleshooting, Automation, Technical Documentation, Customer Experience, Powershell, Microsoft PowerPoint, Revolving Lines of Credit, Customer Satisfaction, ITIL, Team Performance, Microsoft Intune, Document Preparation, IT Service Management Tools, Computer Repair, MacOS, Customer Relationship Management (CRM), Software Maintenance, Customer Interaction, Computer Hardware, Windows, English

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