Raunak Singh Panesar

Raunak Singh Panesar: Email & Phone Number

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Endpoint Experience - Senior Service Desk Analyst at Netrio|Pune, Maharashtra, India

Position:

Endpoint Experience - Senior Service Desk Analyst at Netrio

Location:

Pune, Maharashtra, India

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Last updated: 2026-02-10
Updated: 2026-02-10

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Work Experience 8 years

Endpoint Experience - Senior Service Desk Analyst at Netrio

Oct 2025 - Current

IT Infrastructure Consultant I at Allstate India

Apr 2025 - Jan 2026

Associate Consultant - Infrastructure Management at Allstate India

Jan 2022 - Apr 2025

Workforce Management at Concentrix

Apr 2021 - Dec 2021

Senior Executive at Capita India

Oct 2018 - Dec 2020

Raunak Singh Panesar started working in 2018, then the employee has changed 3 companies and 4 jobs. On average, Raunak Singh Panesar works for one company for 1 year 7 months.

Their professional focus is Active Directory, Advanced Excel, and Aesthetics across 3 core areas.

Education

Bachelor of Commerce at Pune University

Maharashtra Education Society's Garware College of Commerce, Karve Road, Pune-411004.

HSC at Amrita Vidyalayam & Jr College

SSC at Amrita Vidyalayam & Jr College

Skills

Help Desk Support, Microsoft Applications, Technical Support, Communication, Endpoint Security, Active Directory, Office 365, Microsoft Exchange, Microsoft Teams, Advanced Excel, Apple Hardware, Analytical Skills, Root Cause Problem Solving, Forecasting, Proofpoint, MacOS, Customer Experience, IT Project & Program Management, Virtual Private Network (VPN), Operating Systems, Technical Specs, Customer Satisfaction, Coordination Of Resources, Microsoft Outlook, English, Revolving Lines of Credit, Customer Service, Business Requirements, Troubleshooting, Microsoft PowerPoint, Telecommunications, Network Troubleshooting, Team Performance, System Performance, Knowledge Management, Desktop Computers, Customer Relationship Management (CRM), Client Requirements, Computer Hardware, Customer Interaction, Password Resets, Product Support, Jamf, iOS, Internet Protocol Suite (TCP/IP), Problem Solving, Powershell, Incident Management, IT architectures, Make/Buy Decisions, ITIL Process, Windows, Aesthetics, Computer Repair, Operational Requirements, Domain Name System (DNS), Microsoft Power BI, Microsoft Excel, Technical Documentation, Learn New Software Quickly, Microsoft Office, SharePoint, Problem Management, Desk Top Support, Automation, Microsoft 365 Administration, Working with Procurement Professionals, Application Support, Microsoft Entra ID, ITIL, Information Technology, MSP Operations, Software Maintenance, IT Service Management, Microsoft 365, Avaya CMS, Networking, Customer Support, Root Cause Analysis, Software Troubleshooting, Production Support, IT Strategic Planning, ServiceNow, Microsoft Intune, Windows Support, Visual Basic for Applications (VBA), IT Service Management Tools, Dashboards, Windows 10, Document Preparation, Windows 11

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