Rasheedat

Rasheedat: Email & Phone Number

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Customer Service Team Lead at CBI Health|Winnipeg, Manitoba, Canada

Position:

Customer Service Team Lead at CBI Health

Location:

Winnipeg, Manitoba, Canada

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Last updated: 2026-06-25
Updated: 2026-06-25

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Work Experience 16 years

Customer Service Team Lead at CBI Health

Nov 2025 - Current

Care Access Representative at CBI Health

Mar 2025 - Nov 2025

Production Associate at Maple Leaf Foods Inc

Jan 2023 - Mar 2025

Contact Center Team Lead at Kuda

Apr 2020 - Jan 2023

Contact Center Supervisor at Access Bank Plc

Sep 2017 - Apr 2020

Quality Assurance Analyst at Access Bank Plc

Sep 2015 - Sep 2017

Customer Service Advisor at Access Bank Plc

Sep 2011 - Sep 2015

Customer Service Officer at First Bank of Nigeria Ltd.

Sep 2010 - Sep 2011

Rasheedat started working in 2010, then the employee has changed 4 companies and 7 jobs. On average, Rasheedat works for one company for 2 years.

Their professional focus is Active Listening, Agent Feedback, and AHT Reduction across 3 core areas.

Rasheedat holds Effective Customer Service Skills Certification, Certified Anti-Money Laundering Specialist (CAMLS), and Certified Emergency First Aid CPR/ AED Level C certifications.

Education

B.Sc at University of Ilorin

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