Rahim Visram: Email & Phone Number

Work Experience 28 years

Senior Process Manager for Customer Service Back Office and Mailroom at Capital One

Jan 2024 - Current

Mailroom Operations Manager & Process Manager at Capital One

Nov 2020 - Current

Process Manager for Customer Service Back Office at Capital One

Feb 2022 - Jan 2024

Customer Service Front Line Manager at Capital One

Nov 2018 - Nov 2020

Customer Advocate Coach (CAC) at Capital One

Apr 2016 - Nov 2018

Customer and Associate Advocacy Team (CAAT) Live Chat at Capital One

Oct 2015 - Apr 2016

Executive Response/ Ombudsman Complaints Specialist at Capital One

Sep 2013 - Oct 2015

Collections Support Specialist (Supervisor) - Loss Mitigation Dept (Capital One Hudson's Bay) at Capital One

Apr 2013 - Sep 2013

Collections Risk Representative / Ambassador for Collections Dept (Capital One Hudson’s Bay) at Capital One

Jan 2011 - Apr 2013

Collections Specialist at GE Money Bank

Jan 2009 - Jan 2011

Mortgage Specialist - Telephone Banking Dept at CIBC

Feb 2008 - Dec 2008

Mortgage Account Executive - Inside Sales Dept at HSBC

Mar 2006 - Feb 2008

E-Mortgage Administrator - Electronic Mortgage Dept at CIBC

Jun 2001 - Mar 2006

Credit Service Specialist - Visa Credit Call Centre Dept at CIBC

Feb 2001 - May 2001

Mortgage Underwriter Clerk - First Line Mortgages Dept at CIBC

May 2000 - Sep 2000

Analyst -Y2k Project Division - Finance Dept at CIBC World Markets Inc., Research Division

May 1999 - Aug 1999

Credit Service Specialist - Visa Credit Call Centre Dept at CIBC

Jul 1998 - Aug 1998

Rahim is proficient in English, Gujarati, and Hindi. Their professional focus is Analytical Skills, Attention to Detail, and Banking across 3 core areas.

Rahim holds Lean Six Sigma Yellow Belt Certification and Chartered Professional Accountant (CPA) - In Progress certifications and has been awarded Capital One Beacon Award, ONEderful Spot Awards, and ROLE Award