Prashant Balla

Prashant Balla: Email & Phone Number

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Assistant Manager – Specialized Escalation Desk at Jio|Thane, Maharashtra, India

Position:

Assistant Manager – Specialized Escalation Desk at Jio

Location:

Thane, Maharashtra, India

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Last updated: 2026-04-28
Updated: 2026-04-28

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Work Experience 13 years

Assistant Manager – Specialized Escalation Desk at Jio

May 2024 - Current

Team Leader – Customer National Operations Centre at Jio

Apr 2022 - Apr 2024

Executive – Customer National Operations Centre at Jio

Oct 2020 - Mar 2022

Customer Support Executive – Non-Voice Support Care at Jio

Nov 2016 - Sep 2020

Consultant – AT&T Telecom Process at Sutherland Global Service Limited

Jul 2014 - Mar 2016

Consultant – Fullerton India Banking Process at Serco

May 2013 - Jun 2014

Prashant Balla started working in 2013, then the employee has changed 2 companies and 5 jobs. On average, Prashant Balla works for one company for 2 years.

Their professional focus is Analytical Skills, Auditing, and Business Process Improvement across 3 core areas.

Education

Bachelor of Commerce - BCom at University of Mumbai

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