Paula

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Director MSD Kaupapa Inquiries (secondment) at Ministry of Social Development (MSD)|Wellington, Wellington, New Zealand

Position:

Director MSD Kaupapa Inquiries (secondment) at Ministry of Social Development (MSD)

Location:

Wellington, Wellington, New Zealand

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Last updated: 2026-07-18
Updated: 2026-07-18

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Work Experience 20 years

Director MSD Kaupapa Inquiries (secondment) at Ministry of Social Development (MSD)

May 2026 - Current

General Manager Centralised Services - Service Delivery at Ministry of Social Development (MSD)

Aug 2022 - May 2026

General Manager Contact Centres and Digital Services - Service Delivery (secondment) at Ministry of Social Development (MSD)

Jul 2023 - Jul 2024

National Operations Manager, 2023 Census at Stats NZ

Feb 2021 - Aug 2022

Canterbury Senior Manager at Department of Corrections NZ

Dec 2015 - Jan 2021

Change Lead Southern Regional Hokai Rangi (secondment) at Department of Corrections NZ

Jan 2020 - Jan 2020

COVID19 Southern Region Prison Operations (CIMS) (secondment) at Department of Corrections NZ

Jan 2020 - Jan 2020

Custodial Support Manager– Prisoners of Extreme Risk Directorate (PERD) (secondment) at Department of Corrections NZ

Jan 2020 - Jan 2020

Deputy Prison Director Auckland Womens Corrections Facility (acting) at Department of Corrections NZ

Jan 2019 - Jan 2020

Project Manager to Deputy National Commissioner (secondment) at Department of Corrections NZ

Jan 2018 - Jan 2019

Security Manager – Canterbury Prisons (secondment) at Department of Corrections NZ

Jan 2017 - Jan 2018

Deputy Prison Director – Christchurch Mens Prison (secondment) at Department of Corrections NZ

Jul 2016 - Jan 2017

Regional Operational Lead Advisor at Department of Corrections NZ

Jan 2014 - Dec 2015

Regional Operations Advisor to Regional Commissioner (secondment) at Department of Corrections NZ

Sep 2013 - Jun 2014

Service Manager at Department of Corrections NZ

Sep 2009 - Jun 2014

Probation Officer at Department of Corrections NZ

Sep 2006 - Sep 2009

Senior Community Work Specialist at Department of Corrections NZ

Apr 2006 - Sep 2006

Paula started working in 2006, then the employee has changed 2 companies and 16 jobs. On average, Paula works for one company for 1 year 6 months.

Their professional focus is Leadership, Operations Management, and Partner Relationship Management across 3 core areas.

Paula holds Te Manutaki - New Senior Leadership Programme, CIMS4 - Applied Coordinated Incident Management System, and Coordinated Incident Management System (CIMS) certifications.

Education

Bachelor's Degree at Massey University - Te Kunenga ki Pūrehuroa

Post Grad - Strategic Leadership at University of Canterbury

New Zealand Certificate in Te Reo (Reo Rua) Level 3 & Level 4 at Te Wānanga o Aotearoa

Business Lending Certificate at New Zealand Institute of Business and Technology

Certificate at Open Polytechnic of New Zealand

Paula Namesakes

Name
Company
Position
Paula
Office Facilities Manager
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Paula B
Integrative Creations, LLC
CEO & FOUNDER of Multi-Member LLC
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Paula
Cloud Support Engineer
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Position
Monique Mexted
Senior Consultant Professional Services
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John McLellan
Senior Advisor | Kaupapa Inquiries
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Linas Jakucionis
Senior Domain Architect
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Elizabeth Wiltshire
Commercial Portfolio Manager
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Alastair Hill
General Manager Transformation, Disability Support Services
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Aroma
Senior Policy Analyst
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