Nurul

Nurul: Email & Phone Number

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Customer Care Professional at American Express (Malaysia) Sdn. Bhd.|Shah Alam, Selangor, Malaysia

Position:

Customer Care Professional at American Express (Malaysia) Sdn. Bhd.

Location:

Shah Alam, Selangor, Malaysia

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Last updated: 2026-10-12
Updated: 2026-10-12

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Work Experience 17 years

Customer Care Professional at American Express (Malaysia) Sdn. Bhd.

Jun 2021 - Current

Customer Care Manager at XOX Malaysia

Jan 2016 - May 2019

Customer Care Senior Executive at XOX Malaysia

Jun 2014 - Dec 2016

Customer Service Professional at VADS Business Process Sdn Bhd

Apr 2014 - Jun 2014

Senior Customer Service Officer at UOB Centre of Excellence Sdn. Bhd.

Jul 2013 - Nov 2013

CRM Delivery Specialist at IBM Malaysia Sdn. bhd.

Jul 2012 - Feb 2013

Global Support Executive at HSBC Electronic Data Processing (M) Sdn. Bhd.

Jan 2011 - Jun 2012

Administrative Assistant at Cycle & Carriage Malaysia

May 2010 - Jan 2011

Customer Service Assistant at Cycle & Carriage Malaysia

Oct 2009 - Apr 2010

Nurul started working in 2009, then the employee has changed 6 companies and 8 jobs. On average, Nurul works for one company for 1 year 8 months.

Nurul is proficient in English and Malay. Their professional focus is Analysis Reports, Analytical Skills, and Communication across 3 core areas.

Nurul holds Pre Contract Examination for Insurance Agents (PCEIA), Takaful Basic Examination (TBE), and Certificate Examination in Investment Linked Life Insurance (CEILLI) certifications and has been awarded Academic Golden Award, MARA Professional College Seri Iskandar, 2006 - 2008, Academic Diamond Award, MARA Professional College Seri Iskandar, 2006 - 2007, and Academic Platinum Award, MARA Professional College Seri Iskandar, 2006 - 2007

Education

Higher National Diploma at MARA Prefessional College Seri Iskandar

High School Diploma at SMK (P) Bukit Kuda Klang

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