Nazia

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Customer Success Specialist at bigyellowfish|Bengaluru, Karnataka, India

Position:

Customer Success Specialist at bigyellowfish

Location:

Bengaluru, Karnataka, India

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Last updated: 2026-04-15
Updated: 2026-04-15

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Work Experience 6 years

Customer Success Specialist at bigyellowfish
Account Manager at Aparajitha Corporate Services Private Limited

Aug 2022 - May 2023

Technical Support Specialist at Concentrix Limited Company

Mar 2021 - Aug 2022

Application Specialist at Zeta

Oct 2019 - Aug 2020

Customer Service Executive at Hyundai Motor Company

Apr 2017 - Mar 2019

Nazia started working in 2017, then the employee has changed 4 companies and 4 jobs. On average, Nazia works for one company for 1 year 3 months.

Education

Bachelor of Business Administration at St. Anne's College

Skills

Chat, Project Implementation, Technical Understanding, Client Onboarding, Operational Excellence, Project Management Office (PMO), E-procurement, Canva, Customer Experience, Interpersonal Skills, Project Coordination, Customer Relationship Management (CRM), Customer Service Management, Communication, Customer Requirements, Product Demonstration, Root Cause, Inside Sales, Freshdesk, Time Management, U.S. Generally Accepted Accounting Principles (GAAP), Customer Service, English, Presentations, Knowledge Sharing, Phone Etiquette, Customer Support, Customer Service Operations, Renewals, Implementation Experience, Microsoft Office, Customer Engagement, Technical Support, Relationship Building, Cold Calling, Customer Satisfaction, Business Relationship Management, Deals, Etiquette, Business-to-Business (B2B), Complaint Management, Root Cause Analysis, Software as a Service (SaaS), Negotiation, Setting Appointments, Incident Management, Voice Processing, Troubleshooting, Customer Escalation Management, E-Commerce, Customer Satisfaction (CSAT), Performance Monitoring, Data Storage, Customer Interaction, Vendor Coordination, Escalation Resolution, Finance, Customer Success, Online Support, Workflow Management, Email Marketing, Vendor Relations, Client Services, Performance Reviews, KMS, D2C, Resolving Issues, Analytical Skills, Email, Client Relations, Performance Metrics, Vendor Management, Presentation Skills, Customer Onboarding, Client Relationship Strengthening, Service Levels, Jira, Customer Retention, Resolutions, Key Performance Indicators, Client Communication, Coaching, Ticketing Systems, Service-Level Agreements (SLA), Monitoring Performance, Microsoft Excel, Product Knowledge, Working Experience, Skilled Multi-tasker, Customer-Focused Selling, Sales, Problem Solving, Account Management, Product Adoption

Frequently Asked Questions

What is Nazia's minimum period of employment in the companies?

Nazia's minimum period of employment in various companies is 9 months.

What is Nazia's average duration of employment for different companies?

On average, Nazia works for one company for 1 year 3 months

What industries has Nazia worked in?

Nazia works in the Computer Software. Previously, Nazia worked in the Human Resources, and Information Technology and Services, and Automotive.

What positions has Nazia held before?

Previously, Nazia worked as a Account Manager, and Technical Support Specialist, and Application Specialist, and Customer Service Executive.

How do I contact Nazia?

Nazia's phone number is +91-***-***-0058. Sign up to get contact details.

Who is the President/CEO/Director of the bigyellowfish?

The President/CEO/Director of the bigyellowfish is Capt Lalith Manyapu

Who are Nazia's peers at other companies?

Nazia's peers at other companies are Quomiah and Brett Lobsinger and Sidney Smith

Nazia Namesakes

Name
Company
Position
Nazia
Dutch Service Desk Agent
Nazia Begum
Senior Clinical Research Coordinator
Nazia
Application Support Engineer

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Other employees at bigyellowfish

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Company
Position
Kirti Dagar
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Capt Lalith Manyapu
Vice President of Growth & Partnerships

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