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Naga Sunil's email & phone

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Head of IT Service Delivery at Robotico Digital®|Federal Territory of Kuala Lumpur, Malaysia

Position:

Head of IT Service Delivery at Robotico Digital®

Location:

Federal Territory of Kuala Lumpur, Malaysia

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Last updated: 2026-04-15
Updated: 2026-04-15

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Work Experience 20 years

Head of IT Service Delivery at Robotico Digital®

Jan 2024 - Current

Senior Operations Manager at Neuron Solutions Sdn Bhd

Sep 2019 - Jan 2024

IT Service Manager, ITIL at Supreme Committee for Delivery & Legacy

Nov 2015 - Aug 2019

Manager - Incident, Problem Management, Service Desk & NOC at Neuron Solutions Sdn Bhd

Jan 2013 - Oct 2015

Incident and Problem Manager, SLM at Neuron Solutions Sdn Bhd

Apr 2012 - Jan 2013

IT Operations Duty & Incident Manager, Process Leader at Tech Mahindra

Jan 2011 - Apr 2012

Network Operations Shift and Program Leader at GE

Sep 2010 - Jan 2011

Global Incident Management at IBM

Nov 2007 - Jun 2010

Technical Support Executive at Nipuna Services Limited

May 2006 - Oct 2007

Naga Sunil started working in 2006, then the employee has changed 6 companies and 8 jobs. On average, Naga Sunil works for one company for 2 years 2 months.

Education

Bachelor of Technology (B.Tech.) at Jawaharlal Nehru Technological University

Skills

Resource Management, Infrastructure, Readiness Assessments, Operations Management, Process Management, ITSMF, Project Management, ITIL Process Implementation, IT Outsourcing, Telecommunications, Service Level Management, Incident Management, Troubleshooting, Team Leadership, Service-Level Agreements (SLA), Problem Solving, Incident Response, IT Service Management, Business Analysis, Problem Management, Change Management, Vendor Management, Transition Management, Leadership, Process Improvement, Service Management, BPO, Management, BMC Remedy, HPSM, Outsourcing, HP Service Manager, IT Asset Management, Microsoft Excel, Workforce Management, Customer Service, Technical Support, IT Operations, Requirements Analysis, Transition Planning, OTRS, ITIL v3 Foundations Certified, Service Delivery Management, Service Delivery, IT Management, Service Desk, Unicenter Service Desk, ITIL, Team Management

Frequently Asked Questions

What is Naga Sunil's minimum period of employment in the companies?

Naga Sunil's minimum period of employment in various companies is 4 months.

What is Naga Sunil's average duration of employment for different companies?

On average, Naga Sunil works for one company for 2 years 2 months

What industries has Naga Sunil worked in?

Naga Sunil works in the Information Technology and Services. Previously, Naga Sunil worked in the Sports, and Mechanical or Industrial Engineering.

What positions has Naga Sunil held before?

Previously, Naga Sunil worked as a Senior Operations Manager, and IT Service Manager, ITIL, and Manager - Incident, Problem Management, Service Desk & NOC, and Incident and Problem Manager, SLM, and IT Operations Duty & Incident Manager, Process Leader.

How do I contact Naga Sunil?

Naga Sunil's phone number is +60-***-***-3705. Sign up to get contact details.

Who are Naga Sunil's peers at other companies?

Naga Sunil's peers at other companies are Horace Leung and Mucha Felton

Naga Sunil Namesakes

Name
Company
Position
Tror - AI for everyoneN
Python Engineer ( Client: Infosys, Google)
PCI Pharma ServicesN
Quality Control Engineer

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