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Mona El Ramly's email & phone

Position:Quality Assurance Executive at Kingdom travel services
Experience:18 years
Location:Cairo, Cairo, Egypt

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Work Experience

Quality Assurance Executive at Kingdom travel services

Aug 2025 - Current

Customer Service Advisor at Concentrix

Mar 2025 - Mar 2025

Customer Service Team Leader at One Click Crazy Deals Limited

Feb 2023 - Feb 2025

Customer Care Executive at ONE CLICK CRAZY DEALS LIMITED

Sep 2021 - Feb 2023

Office Manager at Snapology of Egypt

Mar 2021 - May 2021

Duty Manager at Fairmont Heliopolis & Towers

Apr 2016 - Dec 2017

Front Office Supervisor at Fairmont Heliopolis & Towers

Feb 2015 - Apr 2016

Guest Relations at Fairmont Heliopolis & Towers

Feb 2014 - Apr 2015

Guest Relations and VIP services at Fairmont Nile City

Apr 2012 - Apr 2014

Front Desk Shift Leader at Hilton Zamalek

Apr 2010 - Apr 2012

Front Desk Receptionist at Safir Zamalek

Apr 2008 - Apr 2010

Mona El Ramly started working in 2008, then the employee has changed 7 companies and 10 jobs. On average, Mona El Ramly works for one company for 1 year 3 months.

Education

Faculty of Arts at Ain Shams University

Skills

Customer Service Management, Customer Satisfaction, Customer Service, Customer Experience Management, Customer Follow-Up, Customer Service Training, Customer Loyalty, Hospitality Industry, Customer Support, Customer Engagement, Customer Experience, Customer Service Operations

Frequently Asked Questions

What is Mona El Ramly's average duration of employment for different companies?

On average, Mona El Ramly works for one company for 1 year 4 months

What industries has Mona El Ramly worked in?

Mona El Ramly worked in the Information Technology and Services, and Hospitality.

What positions has Mona El Ramly held before?

Previously, Mona El Ramly worked as a Customer Service Advisor, and Customer Service Team Leader, and Customer Care Executive, and Office Manager, and Duty Manager.

How do I contact Mona El Ramly?

Mona El Ramly's email address is ***@gmail.com, phone number is +20-***-***-9022. Sign up to get contact details.

Who are Mona El Ramly's peers at other companies?

Mona El Ramly's peers at other companies are Jigyasha and Muhammad Ruman and Kavya Patagar

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