Moamen Kassem

Moamen Kassem: Email & Phone Number

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Customer Support Officer at MultiBank Group|United Arab Emirates

Position:

Customer Support Officer at MultiBank Group

Location:

United Arab Emirates

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Last updated: 2026-05-16
Updated: 2026-05-16

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Work Experience 14 years

Customer Support Officer at MultiBank Group

Mar 2026 - Current

Customer Service Representative at Cupola Teleservices (Cupola)

Oct 2024 - Mar 2026

Technical Support Specialist at Concentrix

Jun 2024 - Oct 2024

Senior Customer Service Representative at INTELCIA

May 2023 - Jun 2024

Call Center Representative at Sutherland

Jan 2022 - Apr 2023

Call Center Team Lead at Abou Fares El, Saury Restaurant

Jan 2012 - Feb 2017

Moamen Kassem started working in 2012, then the employee has changed 5 companies and 5 jobs. On average, Moamen Kassem works for one company for 1 year 7 months.

Their professional focus is Administration, Administrative Organization, and Analytical Skills across 3 core areas.

Education

Bachelor of Education - BEd at Alexandria University

Skills

Query Languages, Team Management, Problem Solving, Web Design, Skilled Multi-tasker, Multitasking, Operations Management, Team Alignment, Administrative Organization, Team Leadership, Customer Interaction, Empathic Design, Customer Support, Pivot Tables, R (Programming Language), Call Center Development, Tableau, Strategic Thinking, Technical Support, Data Science, Organizational & Writing Skills, Bookings, Microsoft Office, Customer Service Representatives, Templates, Guest Services, Data Analytics, Database Design, Organization Skills, Resolving Issues, Microsoft Excel, Negotiation, Excel Formulas, IT Business Analysis, Management, Job Skills, Analytical Skills, Training, Persuasive Speaking, Confidentiality, Databases, Spoken English, Leadership, Customer Satisfaction, Negotiation and Supplier Management, Hospitality Industry, Customer Service, Decision-Making, Presentation Skills, SQL, Time Management, Office Equipment, Office Administration, Banking, VBA Excel, Organizational Alignment, Critical Thinking, Support Management, Oracle Database, General Office Work, Buyer's Agent, Booking, Computer Network Operations, Reservations, Presentations, Outbound Sales, Phone Manner, Product Knowledge, Phone Etiquette, Service-Level Agreements (SLA), Microsoft Outlook, Customer Engagement, Enquiries, Communication, Administration, Logistics Management

Frequently Asked Questions

What is Moamen Kassem's email address?

SignalHire found a verified business email address for Moamen Kassem: k**@multibankgroup.com.

What is Moamen Kassem's phone number?

SignalHire found a verified phone number for Moamen Kassem: +971-***-***-8917.

How do I contact Moamen Kassem at MultiBank Group?

You can reach Moamen Kassem through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.

What is Moamen Kassem's professional background?

Moamen Kassem has 14 years of professional experience. They have held roles including Customer Service Representative, Technical Support Specialist, and Senior Customer Service Representative at companies such as Cupola Teleservices (Cupola), Concentrix, and INTELCIA. Their education includes Bachelor of Education - BEd from Alexandria University.

Is Moamen Kassem's contact information up to date?

Yes. Moamen Kassem's SignalHire profile was last updated on 16 May 2026, reflecting their current position as Customer Support Officer at MultiBank Group in Dubai, United Arab Emirates.

Moamen Kassem Namesakes

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