RIZWAN

RIZWAN: Email & Phone Number

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IVR / Chat User Experience & Reconciliation Specialist / Mobile Pay Operations at Cisco|Longview-Marshall Area, United States

Position:

IVR / Chat User Experience & Reconciliation Specialist / Mobile Pay Operations at Cisco

Location:

Longview-Marshall Area, United States

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Last updated: 2026-10-06
Updated: 2026-10-06

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Work Experience 12 years

IVR / Chat User Experience & Reconciliation Specialist / Mobile Pay Operations at Cisco

Apr 2024 - Current

Senior QA / IVR & Mobile Payments Analyst at Fiserv

Sep 2021 - Mar 2024

Senior IVR & Customer Experience QA Analyst at Crown Castle

Jan 2018 - Aug 2021

QA Analyst / IVR & Payment Operations Analyst at HDFC Bank

Jun 2014 - Nov 2017

RIZWAN started working in 2014, then the employee has changed 3 companies and 3 jobs. On average, RIZWAN works for one company for 3 years.

Their professional focus is Agile Methodologies, AI Prompting, and Application Programming Interfaces (API) across 3 core areas.

Education

Southern Arkansas University

Jawaharlal Nehru Technological University Hyderabad (JNTUH)

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