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Michael Engelhardt's
email & phone

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Current Position:

Senior Manager, Concierge and Premium Customer Experience - North America at Air Canada

Experience:

23 years

Location:

Montreal, Quebec

How to contact Michael Engelhardt

Last updated:2025-07-01
emailm******e@aircanada.com
phone+1-306-***-**64
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Analytics

According to LinkedIn Michael Engelhardt started working on 2002, then the employee has changed 4 companies and 12 jobs. On average, Michael Engelhardt works for one company for 1 year 10 months. Michael Engelhardt has been working as a Senior Manager, Concierge and Premium Customer Experience - North America for Air Canada for 853 days. If you are interested in this candidate, contact him directly by using contact details provided by SignalHire.

Work Experience

Senior Manager, Concierge and Premium Customer Experience - North America at Air Canada

Apr 2023 - Current

Manager, Concierge and Premium Customer Experience - North America at Air Canada

Nov 2021 - Apr 2023

A/Manager, Concierge & Premium Customer Experience | North America at Air Canada

Jun 2021 - Nov 2021

Concierge & Premium Customer Experience Manager – Canada East at Air Canada

Aug 2020 - Nov 2021

A/Customer Experience Manager - Cargo at Air Canada

Apr 2021 - Jun 2021

Premium Service Manager - YUL Airport at Air Canada

Mar 2018 - Aug 2020

Customer Service Manager - YUL Airport at Air Canada

Nov 2016 - Mar 2018

Stocker (Merchandise & Service) at Costco Wholesale Canada

Sep 2020 - Mar 2021

Manager, Royal Service at Fairmont Hotels & Resorts

Feb 2015 - Oct 2016

Guest Service Manager at Fairmont Hotels & Resorts

Apr 2010 - Jan 2015

Guest Service Agent at Fairmont Hotels & Resorts

Oct 2006 - Mar 2010

Assistant Store Manager at NORDSEE GmbH

Jul 2003 - Aug 2006

Customer Service Agent, Disney's Hotel Cheyenne at Disneyland Paris

Aug 2002 - Jun 2003

Education

Embry-Riddle Aeronautical University

Associate’s Degree at IHK Rhein-Neckar & Nordsee Fischspezialitaeten GmbH

Skills

Training, Up-selling, Revenue Growth Generation, Complaint Investigations, Team Building, Target Orientation, Hospitality, Cross Selling, Restaurants, Leadership

Frequently Asked Questions

How long has Michael Engelhardt been working as a Senior Manager, Concierge and Premium Customer Experience - North America?

Michael Engelhardt's total experience in various companies as a Senior Manager, Concierge and Premium Customer Experience - North America 2 years 4 months.

What is Michael Engelhardt's minimum period of employment in the companies?

Michael Engelhardt's minimum period of employment in various companies is 2 months.

What is Michael Engelhardt's average duration of employment for different companies?

On average, Michael Engelhardt works for one company for 1 year 9 months

What industries has Michael Engelhardt worked in?

Michael Engelhardt works in the Airlines/Aviation. Previously, Michael Engelhardt worked in the Wholesale, and Hospitality, and Restaurants, and Entertainment.

What positions has Michael Engelhardt held before?

Previously, Michael Engelhardt worked as a Manager, Concierge and Premium Customer Experience - North America, and A/Manager, Concierge & Premium Customer Experience | North America, and Concierge & Premium Customer Experience Manager – Canada East, and A/Customer Experience Manager - Cargo, and Premium Service Manager - YUL Airport.

How do I contact Michael Engelhardt?

Michael Engelhardt's email address is m******e@aircanada.com, phone number is +1-306-***-**64. Sign up to get contact details.
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Other employees at Air Canada

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Position
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Customer Experience Specialist
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Customer Experience Manager - Airside Ramp/Tow/Ancillary/Winter Operations
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Processing Specialist
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Manager, Crew Scheduling Business Process
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