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Michael Dene's email & phone

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Channel Analyst at ANZ|Greater Melbourne Area, Australia

Position:

Channel Analyst at ANZ

Location:

Greater Melbourne Area, Australia

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Last updated: 2025-01-11
Updated: 2025-01-11

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Work Experience 36 years

Channel Analyst at ANZ

Aug 2022 - Current

Senior IVR Analyst at ANZ

Jan 2004 - Jul 2022

Telephony Analyst at ANZ

Mar 2002 - Dec 2003

Business Analyst - Contact Centre Platform at ANZ

Jan 2000 - Feb 2002

Business Analyst - Sales & Service platform Programme at ANZ

Jan 1998 - Dec 1999

Senior Service Officer at ANZ

Jan 1990 - Dec 1997

Michael Dene started working in 1990, then the employee has changed 5 jobs. On average, Michael Dene works for one company for 6 years.

Skills

Genesys Framework, Change Management, Speech Analytics, Relationship Management, Vendor Management, Business Relationship Management, IVR, Avaya CMS, Business Analysis, Banking, Telephony Support, Business Process Improvement, Requirements Analysis, User Acceptance Testing, Genesys, Genesys PureEngage, Avaya Communication Manager, Amazon Connect, Stakeholder Management, Data Analysis, Business Requirements, Project Management, Project Delivery, Avaya Site Administration (ASA), Requirements Gathering

Frequently Asked Questions

What is Michael Dene's minimum period of employment in the companies?

Michael Dene's minimum period of employment in various companies is 1 year 9 months.

What is Michael Dene's average duration of employment for different companies?

On average, Michael Dene works for one company for 6 years 5 months

What industries has Michael Dene worked in?

Michael Dene works in the Banking.

What positions has Michael Dene held before?

Previously, Michael Dene worked as a Senior IVR Analyst, and Telephony Analyst, and Business Analyst - Contact Centre Platform, and Business Analyst - Sales & Service platform Programme, and Senior Service Officer.

How do I contact Michael Dene?

Michael Dene's phone number is +61-***-***-1332. Sign up to get contact details.

Who are Michael Dene's peers at other companies?

Michael Dene's peers at other companies are Isaac Ntiamoah Oware and Adeeb Yatri and Norverissa Pingol

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