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Mecca Wilkerson's
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Current Position:

Customer Success Specialist at Reputation

Experience:

16 years

Location:

Phoenix, Arizona

How to contact Mecca Wilkerson

Last updated:2025-07-01
emailw************a@reputation.com
phone+1-***-***-0166
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Analytics

According to LinkedIn Mecca Wilkerson started working on 2009, then the employee has changed 9 companies and 11 jobs. On average, Mecca Wilkerson works for one company for 1 year 2 months. Mecca Wilkerson has been working as a Customer Success Specialist for Reputation for 92 days. If you are interested in this candidate, contact him directly by using contact details provided by SignalHire.

Work Experience

Customer Success Specialist at Reputation

May 2025 - Current

Customer Success Manager at Cocoon

Jan 2024 - Oct 2024

Onboarding Specialist at Cocoon

Jan 2023 - Jan 2024

Product Operations Specialist at Cocoon

Jan 2022 - Dec 2022

Property Claims Advocate at Lemonade

Jul 2019 - Aug 2020

Sales Representative at Houzz

Oct 2018 - Jul 2019

Inside Property Adjuster at Allstate

Apr 2016 - Oct 2018

Outside Sales Representative at Liberty Mutual Insurance

Jun 2015 - Apr 2016

Diet Clerk at University of Missouri Health Care

May 2013 - Jun 2015

ZOUlife Service Specialist /Lead/ Trainer at University of Missouri-Columbia

Dec 2012 - Jun 2015

Pharmacy Associate at Walmart

Mar 2012 - Dec 2012

Customer Service | Cashier at Defense Commissary Agency

Oct 2009 - Aug 2010

Education

Bachelor's Degree at University of Missouri-Columbia

Current Company Information Reputation

Name: Reputation

Speciality: Online Reputation Management, SEO, Analysis & Reporting, Facebook Advertising, Social Media, Location Based Marketing, Customer Experience, Social Media Monitoring, Reputation Management, Saas, Customer Experience Management Software, Online Reviews, Surveys, Insights, Reputation, Data Analytics, CXM, NPS, Listings, Salesforce Integration

Location: San Ramon, California, United States

Employees: 500-1000

Description: Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Fu...

Skills

Problem Solving, Customer Success, Customer Support, Account Management, PowerPoint, Creative Problem Solving, Proficient in operational workflow assessment and improvement, Client Rapport, Multitasking, Event Planning, interpersonal skills, capable of effectively educating and supporting diverse client needs., Research and Development (R&D), Easily Adaptable, Customer Relationship Management (CRM), Decision-Making, Relationship Building, Ability to drive resolution of escalated issues effectively., Customer Retention, Public Relations, Excellent communication skills, both written and verbal, Presentation Skills, the ability to convey complex information effectively to diverse customer stakeholders., Team Work, Customer Journeys, Organization Skills, Software Implementation, Customer Experience, Implementation Experience, Project Management, Interpersonal Communication, Skilled Multi-tasker, Social Networking, Ability to collaborate across teams to enhance customer support , Microsoft Word, Proficient in managing requests and resolving issues in a fast-paced environment,, Customer Satisfaction, Time Management, Teamwork, Marketing, Human Resources, Microsoft Excel, Client Services, Customer Service, Presentations, Self-Management, Cross-functional Collaborations, Oral Communication, Sales, Customer Escalation Management, Microsoft Office, Written Communication, Client Onboarding, Social Media, Business-to-Business (B2B), Analytical Skills, Strong organizational and analytical skills, with a keen attention to detail, Software as a Service (SaaS)

Frequently Asked Questions

How long has Mecca Wilkerson been working as a Customer Success Specialist?

Mecca Wilkerson's total experience in various companies as a Customer Success Specialist 3 months.

What is Mecca Wilkerson's minimum period of employment in the companies?

Mecca Wilkerson's minimum period of employment in various companies is 9 months.

What is Mecca Wilkerson's average duration of employment for different companies?

On average, Mecca Wilkerson works for one company for 1 year 3 months

What industries has Mecca Wilkerson worked in?

Mecca Wilkerson works in the Computer Software. Previously, Mecca Wilkerson worked in the Consumer Electronics, and Insurance, and Hospital & Health Care, and Higher Education, and Retail.

What positions has Mecca Wilkerson held before?

Previously, Mecca Wilkerson worked as a Customer Success Manager, and Onboarding Specialist, and Product Operations Specialist, and Property Claims Advocate, and Sales Representative.

How do I contact Mecca Wilkerson?

Mecca Wilkerson's email address is w************a@reputation.com, phone number is +1-***-***-0166. Sign up to get contact details.

Who is the President/CEO/Director of the Reputation?

The President/CEO/Director of the Reputation is Molly Blanco

Who are Mecca Wilkerson's peers at other companies?

Mecca Wilkerson's peers at other companies are Karly and Charlene Montas and Chelsea Riesenbeck
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