Marlon: Email & Phone Number
Opt-OutPosition:
Operations Manager at Emapta Global
Location:
Muntinlupa City, National Capital Region, Philippines
Found email addresses for Marlon:
Found phone for Marlon:
A different Marlon?
Sign up to search for other Marlon's across our 850M+ professionals databaseWork Experience 19 years
Apr 2024 - Current
Sep 2021 - Oct 2023
Apr 2018 - Apr 2021
Apr 2014 - Mar 2018
Mar 2007 - Apr 2014
Their professional focus is ACD, Analytical Skills, and Attrition across 3 core areas.
Education
Financial Management at Colegio de San Juan de Letran
Skills
People Management, ACD, B2C, Contact Center Technology, Client Relations, Reliability, Operational Excellence, Data Analysis, Workforce Planning, Capacity Planning, Continuous Improvement, Customer Satisfaction (CSAT), Operational Efficiency, Business Continuity, Attrition, Business-to-Business (B2B), English, Strategic Planning, Resource Management, Customer Service Operations, Customer Satisfaction, Contract Documentation, Team Leadership, Escalations Management, Operations Management, Business Planning, Customer Interaction, Critical Thinking, Business Relationship Management, Manage client expectations, Coaching, Service Delivery, Internal and External Communications, Analytical Skills, Global Client Management, Key Performance Indicators, Delegation, Team Management, Customer Success, Problem Solving, Knowledge Process Outsourcing (KPO), Staff Development, Leadership, Performance Appraisal, Stakeholder Management, Customer Retention, Management, Data Analytics, Team Motivation, Workforce ManagementMarlon Namesakes
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