Mark Santos

Mark Santos: Email & Phone Number

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Senior Manager - Customer Service Overall Lead at Genpact|Metro Manila, National Capital Region, Philippines

Position:

Senior Manager - Customer Service Overall Lead at Genpact

Location:

Metro Manila, National Capital Region, Philippines

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Last updated: 2026-07-28
Updated: 2026-07-28

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Work Experience 22 years

Senior Manager - Customer Service Overall Lead at Genpact

Mar 2025 - Current

Vice President Customer Service Operations at Citi

Jan 2020 - Mar 2025

Assistant Vice President - Customer Service Manager at Citi

Dec 2010 - Dec 2019

Operations Supervisor at Citi

Jan 2008 - Dec 2010

Quality Assurance Specialist at Citi

Feb 2007 - Jan 2008

Customer Service Representative at Citi

Aug 2006 - Feb 2007

Healthcare Specialist at APAC Customer Service Inc

Nov 2004 - Jul 2006

Mark Santos started working in 2004, then the employee has changed 2 companies and 6 jobs. On average, Mark Santos works for one company for 3 years 1 month.

Their professional focus is Analytical Skills, Artificial Intelligence (AI), and Budgeting across 3 core areas.

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SignalHire found verified email addresses for Mark Santos, both business and personal. Their business email is m*********s@genpact.com, and personal emails include m**********s@gmail.com.
SignalHire found a verified phone number for Mark Santos: +63-***-***-8412.
You can reach Mark Santos through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.
Mark Santos has 22 years of professional experience. They have held roles including Vice President Customer Service Operations, Assistant Vice President - Customer Service Manager, and Operations Supervisor at companies such as Citi, Citi, and Citi.
Yes. Mark Santos's SignalHire profile was last updated on 28 July 2026, reflecting their current position as Senior Manager - Customer Service Overall Lead at Genpact in New York, NY, United States.

Mark Santos Namesakes

Name
Company
Position
Mark Santos
Radiologic Technologist
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Mark Santos
Financial Controller
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Mark Santos
Customer Service Representative
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