Mark: Email & Phone Number

Work Experience 22 years

Specialist, Terminal Service Representative at Toronto Pearson International Airport

Feb 2024 - Current

Specialist, Terminal Operations Training at Toronto Pearson International Airport

Feb 2022 - Feb 2024

Terminal Service Representative at Toronto Pearson International Airport

Nov 2014 - Sep 2017

Guest Flow and Facilitation Officer (Assignment) at Toronto Pearson International Airport

Jun 2014 - Jan 2015

Guest Services Representative (renamed to Passenger Service Rep) at Toronto Pearson International Airport

Jul 2012 - Nov 2014

Technical Trainer, Health, Safety and Training (Assignment) at Toronto Pearson International Airport

Feb 2014 - May 2014

Customer Service Coordinator (Assignment) at Toronto Pearson International Airport

Oct 2013 - Jan 2014

Technical Writer at Eyelit Technologies

Nov 2011 - Apr 2012

Software Quality Assurance (Contract) at Kii Mobile

Sep 2011 - Oct 2011

Customer Care Manager at Unify4Life Corporation

Jan 2009 - Mar 2011

Technical Training Instructor at Logitech

Sep 2006 - Jan 2009

Technical Support Rep at Logitech Canada

Sep 2005 - Sep 2006

Supervisor at Shiva Exports

Apr 2005 - Aug 2005

Customer Service Rep at Custom Maids Toronto

Dec 2004 - Apr 2005

English/Spanish Interviewer at Walker

Jan 2004 - Jan 2005

Mark is proficient in English, French, and Portuguese. Their professional focus is Account Management, Analytical Skills, and B2B across 3 core areas.

Mark holds Pearson Aviation Academy Level 100, Training 101, and Federal Health & Safety Competency certifications and has been awarded Special Incentive Award Program