Position:
Contact Center Manager at Banco Bancrea
Location:
San Pedro Garza García, Nuevo León, Mexico
Found email addresses for Luis:
Found phone for Luis:
Jul 2025 - Current
Jan 2024 - Oct 2024
Aug 2019 - Jan 2024
Apr 2018 - Jul 2019
Nov 2011 - Jun 2017
Mar 2011 - Oct 2011
Jul 2009 - Feb 2011
Oct 2006 - Jul 2009
Aug 2001 - Aug 2004
Luis is proficient in English and Spanish. Their professional focus is ACD, Agent Performance Management, and AI in CX across 3 core areas.
Luis holds Data Analytics in R Certificate and Leader COPC® Best Practices for CX Operations Ver. 6.0 certifications.
MATI at Tecnológico de Monterrey
Bachelor at Tecnológico de Monterrey
SignalHire complies with the General Data Protection Regulation (GDPR). SignalHire follows GDPR requirements, including but not limited to rights of data subjects to access, correct, or delete their personal information and supports the right to be forgotten.
SignalHire is CCPA-compliant and provides California residents the right to know, access, opt out, and request deletion of their personal data.