Kyle Mason

Kyle Mason: Email & Phone Number

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Voice of Customer / CX Strategy, Research & Testing at Baylor Scott & White Health|Atlanta, Georgia, United States

Position:

Voice of Customer / CX Strategy, Research & Testing at Baylor Scott & White Health

Location:

Atlanta, Georgia, United States

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Last updated: 2026-05-21
Updated: 2026-05-21

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Work Experience 22 years

Voice of Customer / CX Strategy, Research & Testing at Baylor Scott & White Health

Oct 2024 - Current

Senior CX/UX & Consulting Strategist at Perficient

Oct 2023 - Sep 2024

Associate Director, Client Journey Strategy & Engagement at Invesco US

Sep 2020 - Sep 2023

VP, Customer Experience Strategy Manager, Consumer Business at Huntington National Bank

Apr 2019 - Aug 2020

AVP, Digital Segment Strategy, Consumer Lending and Business Banking at Huntington National Bank

May 2018 - Mar 2019

AVP, Sr. Digital Product Manager, Digital Online and Mobile Sales at Huntington National Bank

Dec 2016 - May 2018

Consultant (Digital Marketing), Affinity Marketing at Nationwide

Dec 2012 - Dec 2016

Channel Marketing Regional Specialist, Distribution Marketing at Nationwide

Sep 2011 - Dec 2012

Channel Marketing Specialist (Company-Owned Agencies) at Nationwide

Jul 2010 - Aug 2011

Sponsorship Brand Ambassador (Sports Marketing) at Nationwide

Sep 2008 - Jul 2010

Sports Journalist at Sports Illustrated

Mar 2005 - Oct 2007

Sports Reporter/Journalist at Scout Media Network

Apr 2007 - Sep 2007

Baseball Radio Broadcaster at The Ohio State University

Feb 2004 - Jun 2004

Kyle Mason started working in 2004, then the employee has changed 7 companies and 12 jobs. On average, Kyle Mason works for one company for 1 year 7 months.

Their professional focus is Advertising, Brand Development, and Brand Management across 3 core areas.

Kyle holds GA Certified Marketing Program / CM1 Path, Customer Journey Mapping, Enterprise Design Thinking Practioner (IBM), Agile Certified Product Manager and Product Owner Credential (ACPM), CX Pro Certification (C-1 Customer Experience), Emerging Leader Program, and Green Belt - Six Sigma certifications.

Education

BA, Strategic Communications at The Ohio State University

MBA at Capital University

Kyle Mason Namesakes

Name
Company
Position
Kyle Mason
Sales Consultant
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Kyle Mason
System Engineer
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Kyle Mason
Supervisor
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Other employees at Baylor Scott & White Health

Name
Company
Position
Dacia Longworth
Comprehensive Care Manager
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Delaney Cellitti
Patient Service Specialist
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Carol Randolph
Registered Nurse
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Kendra Freiwald
Emergency Room Nurse
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Kelly Wood
PCE Coordinator
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Gage Gunter
Field Service Engineer 1
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Audrey Anderson
Registered Nurse
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Maya Miller
Registered Nurse
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