Kimberly

Kimberly: Email & Phone Number

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Shift Lead - Microsoft Escalation Support at TeKnowledge|Cartago, Costa Rica

Position:

Shift Lead - Microsoft Escalation Support at TeKnowledge

Location:

Cartago, Costa Rica

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Last updated: 2026-03-14
Updated: 2026-03-14

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Work Experience 8 years

Shift Lead - Microsoft Escalation Support at TeKnowledge

Mar 2024 - Current

Microsoft - Critical Situation Manager Stage 2 at TeKnowledge

May 2022 - Mar 2024

Cisco Systems Support Engineer at SYKES Costa Rica

Feb 2022 - May 2022

Technical Quality Auditor at SYKES Costa Rica

Mar 2021 - Feb 2022

Technical Support Specialist at SYKES Costa Rica

Jul 2019 - Mar 2021

Customer & Sales Service Representative at SYKES Costa Rica

Aug 2018 - Jul 2019

Their professional focus is Access Connectivity, Agile Project Management, and Business Process Improvement across 3 core areas.

Education

Cybersecurity and Networking at Mujer Digital - Junior Achievement

Colegio Universitario Cartago

Frequently Asked Questions

SignalHire found a verified business email address for Kimberly: _*******y@teknowledge.com.
SignalHire found a verified phone number for Kimberly: +506-***-***-2572.
You can reach Kimberly through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.
Kimberly has 8 years of professional experience. They have held roles including Microsoft - Critical Situation Manager Stage 2, Cisco Systems Support Engineer, and Technical Quality Auditor at companies such as TeKnowledge, SYKES Costa Rica, and SYKES Costa Rica. Their education includes Cybersecurity and Networking from Mujer Digital - Junior Achievement, and Colegio Universitario Cartago.
Yes. Kimberly's SignalHire profile was last updated on 14 March 2026, reflecting their current position as Shift Lead - Microsoft Escalation Support at TeKnowledge in Colorado Springs, United States.

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Kimberly
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