Katrina

Katrina: Email & Phone Number

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Senior Program & Operations Manager (Engineering & Infrastructure) at AT&T|Nashville Metropolitan Area, United States

Position:

Senior Program & Operations Manager (Engineering & Infrastructure) at AT&T

Location:

Nashville Metropolitan Area, United States

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Last updated: 2026-05-24
Updated: 2026-05-24

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Work Experience 19 years

Senior Program & Operations Manager (Engineering & Infrastructure) at AT&T

Feb 2020 - Current

Customer Operations Manager (formerly Customer Service Team Lead) at AT&T

Jan 2007 - Feb 2020

Katrina started working in 2007, then the employee has changed 1 job. On average, Katrina works for one company for 9 years 9 months.

Their professional focus is Accounting Standards, Account Reconciliation, and AI Agents across 3 core areas.

Katrina holds AI Agents for Everyday Professionals: Simple Automations to Speed Up Your Work (No Code Required), ChatGPT Agents for Productivity: Automate Email, Calendar, and To-Do Lists, and B2B Sales Strategy: How to Effectively Engage Executives certifications.

Education

Associate of Science at Jackson State Community College

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