Joyce

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Service Delivery Supervisor – Cargo (ECC Operations & Digital Transformation) at dnata|Dubai, United Arab Emirates

Position:

Service Delivery Supervisor – Cargo (ECC Operations & Digital Transformation) at dnata

Location:

Dubai, United Arab Emirates

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Last updated: 2026-06-17
Updated: 2026-06-17

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Work Experience 21 years

Service Delivery Supervisor – Cargo (ECC Operations & Digital Transformation) at dnata

Jul 2015 - Current

Senior Cargo Assistant at Emirates Group

Mar 2007 - Aug 2015

Cargo Agent at Siginon Group

Jan 2005 - Feb 2007

Joyce started working in 2005, then the employee has changed 2 companies and 2 jobs. On average, Joyce works for one company for 7 years 2 months.

Their professional focus is AI for Business, Artificial Intelligence (AI), and Artificial Intelligence for Business across 3 core areas.

Joyce holds What Is Microsoft Copilot? An Overview of Microsoft’s AI Tools (2024), Customer Journey Mapping with Generative AI, and Data-Driven Decision-Making for Business Professionals certifications.

Education

Digital Workspace Academy

Bachelor of Business Administration - BBA at IBVE

Emirates Aviation College

Master's degree at Jaipur National University

Edith Cowan University

Trans Eastern Aviation College

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