Joy Njeru

Joy Njeru: Email & Phone Number

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Quality Assurance Analyst at Family Bank Ltd|Nairobi County, Kenya

Position:

Quality Assurance Analyst at Family Bank Ltd

Location:

Nairobi County, Kenya

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Last updated: 2026-06-05
Updated: 2026-06-05

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Work Experience 17 years

Quality Assurance Analyst at Family Bank Ltd

Apr 2024 - Current

Service Support Specialist at Family Bank Ltd

Jan 2023 - Apr 2024

Contact Center Agent at Family Bank Ltd

Jun 2018 - Jan 2023

Call Center Agent at StarTimes

Apr 2016 - Jun 2018

Public Relations Executive at Advance PR and Marketing

Jan 2015 - Apr 2015

Public Relations Intern at Ministry of Information and Communication

Apr 2011 - Jun 2011

Public Relations and Admin Intern at Multimedia University

Jan 2009 - Apr 2009

Joy Njeru started working in 2009, then the employee has changed 4 companies and 6 jobs. On average, Joy Njeru works for one company for 1 year 7 months.

Their professional focus is Administrative Assistance, Adobe InDesign, and Attention to Detail across 3 core areas.

Joy holds Introduction to ESG, Certificate in Nature Based Solutions For Disaster and Climate Resilience, and Certificate in sales-insight Based Selling certifications and has been awarded Customer Experience Award

Education

Bachelor of Applied Communication at Multimedia University of Kenya

Diploma in Mass Communication at Multimedia University of Kenya

Certificate in computer studies at Jordan Computer College

Kenya Certificate of Secondary Education at Mutira Girls high school

Kenya Certificate of Primary Education at Kutus Municipality Academy

Joy Njeru Namesakes

Name
Company
Position
Joy Njeru
Social Media & Content Manager
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Joy Njeru
Vice President, Banker
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Joy Njeru
Chuka University
Administrative Assistant
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