John Viklund

John Viklund: Email & Phone Number

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CX AI Lead, CX Data & Enablement at Volvo Cars|New York City Metropolitan Area, United States

Position:

CX AI Lead, CX Data & Enablement at Volvo Cars

Location:

New York City Metropolitan Area, United States

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Last updated: 2026-06-11
Updated: 2026-06-11

Found email addresses for John Viklund:

Business emails:
j**********d@volvocars.com,
j**n@saltside.se
Personal emails:
j***@axient.com.au,
v***@hotmail.com,
j***@gmail.com

Found phones for John Viklund:

+1-623-***-**40
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Work Experience 25 years

CX AI Lead, CX Data & Enablement at Volvo Cars

Apr 2026 - Current

Regional Process Owner Americas, Global Customer Care at Volvo Cars

Jul 2024 - Apr 2026

Global AI & CRM Project Manager, Global Customer Care at Volvo Cars

Jul 2023 - Jul 2024

Head of Operations Platform, Global Customer Care at Volvo Cars

Dec 2018 - Jun 2023

Head of Car Fleet Services at Volvo Cars

Dec 2018 - Aug 2020

Global Business Development Manager at Volvo Cars

Nov 2017 - Nov 2018

Co-founder, Head of Product, CEO at Tajitsu Industries AB

Sep 2014 - Nov 2017

Senior Management Consultant, Customer Experience Specialist at Axient Pty Ltd

Oct 2012 - Apr 2014

Lead Product Manager at Saltside

Jan 2012 - Jun 2012

Senior Product Manager at OpenText

Nov 2010 - Dec 2011

Product Manager at StreamServe

Aug 2007 - Oct 2010

Product Specialist at StreamServe

Mar 2001 - Aug 2007

John Viklund started working in 2001, then the employee has changed 5 companies and 11 jobs. On average, John Viklund works for one company for 2 years 2 months.

John is proficient in English and Swedish. Their professional focus is AI-driven Automation, AI Governance, and AI Strategy across 3 core areas.

John holds Customer Experience Management Certification Program certifications.

Education

Degree of Bachelor of Science in Engineering at University of Gothenburg

Frequently Asked Questions

What is John Viklund's email address?

SignalHire found verified email addresses for John Viklund, both business and personal. Their business email is j**********d@tajitsu.com, and personal emails include v***@volvocars.com, j***@axient.com.au, and v***@hotmail.com.

What is John Viklund's phone number?

SignalHire found multiple verified phone numbers for John Viklund: +1-623-***-**37, and +1-623-***-**40.

How do I contact John Viklund at Volvo Cars?

You can reach John Viklund through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.

What is John Viklund's professional background?

John Viklund has 25 years of professional experience. They have held roles including Regional Process Owner Americas, Global Customer Care, Global AI & CRM Project Manager, Global Customer Care, and Head of Operations Platform, Global Customer Care at companies such as Volvo Cars, Volvo Cars, and Volvo Cars. Their education includes Degree of Bachelor of Science in Engineering from University of Gothenburg.

Is John Viklund's contact information up to date?

Yes. John Viklund's SignalHire profile was last updated on 11 June 2026, reflecting their current position as CX AI Lead, CX Data & Enablement at Volvo Cars in Göteborg, Sweden.

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