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Jaida Fields's email & phone

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Customer Support Specialist at Exact Sciences|Little Rock, Arkansas, United States

Position:

Customer Support Specialist at Exact Sciences

Location:

Little Rock, Arkansas, United States

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Last updated: 2026-04-07
Updated: 2026-04-07

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Work Experience 8 years

Customer Support Specialist at Exact Sciences

Jul 2023 - Current

Customer Support Specialist at Tin Can

Jan 2026 - Jan 2026

Client Services Representative at iRhythm Technologies, Inc.

Aug 2021 - Jul 2023

Client Relations & Health Plan Support at Datavant

Jan 2018 - Aug 2021

Jaida Fields started working in 2018, then the employee has changed 3 companies and 2 jobs. On average, Jaida Fields works for one company for 2 years 1 month.

Education

Bachelor of Arts - BA at University of Central Arkansas

Skills

Phone Etiquette, Oral Communication, Customer Retention, E-Commerce & Order Management, Performance monitoring, Operational Efficiency, Strategic Account Management, Organization Skills, Order Processing, Written Customer Communication, Multitasking, Press Releases, Customer Loyalty, Microsoft Word, Digital Marketing, Epic Systems, Advertising, HIPAA Compliance & Healthcare, Data Entry, Objectives and Key Results (OKRs), Interpersonal Skills, Problem Solving, Active Listening, Cancellations, Customer Support, Marketing, Inbox & Email Support, Data Management, Customer Experience, Contact Centers, Social Media, Team Collaboration, Account Management, Computer Literacy, Business Development, CRM Software, Organizational Leadership, Communication, Customer Satisfaction, Microsoft Excel, Microsoft PowerPoint, Time Management, Skilled Multi-tasker, . Escalation Management & Issue Resolution, English, Five9, Customer-Focused Service, Customer Satisfaction (CSAT), Telephone Support, Leadership, Returns, Refunds & Replacements, Microsoft Outlook, Research Skills, Customer Relationship Management (CRM), Medical Terminology, Payment & Transaction Support (Stripe), Consumer Marketing, Client relationship management, Conflict Resolution, Patient Navigation & Care Coordination, Customer Service, Healthcare Customer Support & Patient Experience, Health Insurance, Microsoft Office, Data Analysis, Salesforce.com, Quotas, Project Management, Troubleshooting, CRM & Case Management Systems, Analytical Skills

Frequently Asked Questions

What is Jaida Fields's average duration of employment for different companies?

On average, Jaida Fields works for one company for 1 year 10 months

What industries has Jaida Fields worked in?

Jaida Fields works in the Biotechnology. Previously, Jaida Fields worked in the Consumer Services, and Medical Devices, and Computer Software.

What positions has Jaida Fields held before?

Previously, Jaida Fields worked as a Customer Support Specialist, and Client Services Representative, and Client Relations & Health Plan Support.

How do I contact Jaida Fields?

Jaida Fields's phone number is +1-***-***-5858. Sign up to get contact details.

Who is the Chairman & CEO of the Exact Sciences?

The Chairman & CEO of the Exact Sciences is Kevin T. Conroy

Who are Jaida Fields's peers at other companies?

Jaida Fields's peers at other companies are Nouf Alahmadi and Thiarawit Pitiwatthana and Cornelius Drummond

Jaida Fields Namesakes

Name
Company
Position
NYC Department of EducationJ
NYC Department of Education
Special Education Paraprofessional
Sonder Inc.J
Customer Operations Specialist
Sutter Health - Palo Alto Medical FoundationJ
Patient Services Representative II, OB/GYN

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Exact SciencesE
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Screening Solutions Specialist

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