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Information Technology Help Desk Analyst at PPG|Guadalajara, Mexico Metropolitan Area

Position:

Information Technology Help Desk Analyst at PPG

Location:

Guadalajara, Mexico Metropolitan Area

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Last updated: 2026-04-06
Updated: 2026-04-06

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Work Experience 8 years

Information Technology Help Desk Analyst at PPG

May 2024 - Current

Information Technology Support Coordinator at Instituto Electoral y de Participación Ciudadana del Estado de Jalisco

Mar 2024 - Jun 2024

"Tech Support Specialist | Driving Excellence in Customer Care and IT Solutions" at Baxter International Inc.

Dec 2023 - Mar 2024

Technical Support Consultant at Tech Mahindra

Sep 2023 - Jan 2024

Helpdesk Senior Associate at NTT DATA North America

Jun 2022 - Aug 2023

Customer Service Agent at Alorica

Feb 2018 - Jun 2018

Ignacio started working in 2018, then the employee has changed 5 companies and 5 jobs. On average, Ignacio works for one company for 9 months.

Education

Bachelor of Applied Science - BASc at ITESO Universidad Jesuita de Guadalajara

University of Victoria

Skills

Resolución creativa de problemas, Technical Support, Customer Service, Databases, Inglés, Teamwork, E-Commerce, Customer Satisfaction, Leadership, Help Desk Support, Active Directory Experience, Liderazgo de equipos, Comunicación escrita, Accounting, Comunicación oral, Troubleshooting, Tier 1.5, Analytical Skills, Telephone Support, Soporte en línea, Service Desk, Workable Solutions, Knowledge Acquisition, jQuery, Professional Skills, Customer Experience, Managing Associates, Contabilidad, Tech Savy, Risk Operations, Data Analysis, Customer Satisfaction (CSAT), Problem Solving, Aprovisionamiento, Trato con clientes, Leadership , Análisis de datos, Genesys, Mejora continua, Servicio de atención al cliente, Business Analysis, Conflictología, Pensamiento crítico, Information Technology, Customer Relationship Management (CRM), Domain Name System (DNS), Financial Analysis, Active Directory

Frequently Asked Questions

What is Ignacio's minimum period of employment in the companies?

Ignacio's minimum period of employment in various companies is 3 months.

What is Ignacio's average duration of employment for different companies?

On average, Ignacio works for one company for 6 months

What industries has Ignacio worked in?

Ignacio works in the Chemicals. Previously, Ignacio worked in the Government Administration, and Medical Devices, and Information Technology and Services, and Outsourcing/Offshoring.

What positions has Ignacio held before?

Previously, Ignacio worked as a Information Technology Support Coordinator, and "Tech Support Specialist | Driving Excellence in Customer Care and IT Solutions", and Technical Support Consultant, and Helpdesk Senior Associate, and Customer Service Agent.

How do I contact Ignacio?

Ignacio's phone number is +52-***-***-6730. Sign up to get contact details.

Who is the Chairman & CEO of the PPG?

The Chairman & CEO of the PPG is Michael H McGarry

Who are Ignacio's peers at other companies?

Ignacio's peers at other companies are Nathan ONeal and Vi Tran and Torre desean Smith

Ignacio Namesakes

Name
Company
Position
OptumI
Senior Information Security Engineer
Defense NewsI
News Desk Reporter Leader

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Other employees at PPG

Name
Company
Position
PPGD
Java Developer / Devops Engineer
PPGK
Research Chemist
PPGD
Inventory Control Specialist
PPGJ
Accounts Payable Officer
PPGC
Maintenance Technician E-Coat Plant
PPGJ
Global Business Financial Controller

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