Hiroko Otsubo

Hiroko Otsubo's email & phone

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Head of Operations Implementation at Kraken|Roppongi, Tokyo, Japan

Position:

Head of Operations Implementation at Kraken

Location:

Roppongi, Tokyo, Japan

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Last updated: 2026-04-25
Updated: 2026-04-25

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Work Experience 20 years

Head of Operations Implementation at Kraken

Mar 2024 - Current

AVP, Head of Customer, CXT Enablement & Agile Champion, JP Agile CoE at Manulife

Jul 2018 - Current

Senior Manager, Customer Experience, Customer Innovation & Analytics at Manulife Life Insurance Company

Jul 2018 - Current

Deputy Distribution Officer, Integration and Transformation at AIG Japan Holdings KK

Jan 2016 - Current

Senior Manager (Product Service Innovation, Strategy Planning & Business Management, Distribution) at AIU Insurance Company

Mar 2009 - Dec 2015

Lean Six Sigma Leader, Senior Manager, GE Money Asia at GE

Feb 2006 - Mar 2008

Hiroko Otsubo started working in 2006, then the employee has changed 5 companies and 5 jobs. On average, Hiroko Otsubo works for one company for 6 years 2 months.

Education

Kwansei Gakuin University

Skills

Mental Health, Gemba Kaizen, Leadership Communications, User Experience (UX), Organizational Leadership, Empathic Design, Business Strategy, Business Analytics, Continuous Improvement, Project Management, User Experience Design (UED), Big Data, Artificial Intelligence (AI), Empathy Mapping

Frequently Asked Questions

What is Hiroko Otsubo's minimum period of employment in the companies?

Hiroko Otsubo's minimum period of employment in various companies is 2 years 1 month.

What is Hiroko Otsubo's average duration of employment for different companies?

On average, Hiroko Otsubo works for one company for 4 years 5 months

What industries has Hiroko Otsubo worked in?

Hiroko Otsubo works in the Computer Software. Previously, Hiroko Otsubo worked in the Insurance, and Mechanical or Industrial Engineering.

What positions has Hiroko Otsubo held before?

Previously, Hiroko Otsubo worked as a AVP, Head of Customer, CXT Enablement & Agile Champion, JP Agile CoE, and Senior Manager, Customer Experience, Customer Innovation & Analytics, and Deputy Distribution Officer, Integration and Transformation, and Senior Manager (Product Service Innovation, Strategy Planning & Business Management, Distribution), and Lean Six Sigma Leader, Senior Manager, GE Money Asia.

How do I contact Hiroko Otsubo?

Hiroko Otsubo's phone number is +81-***-***-7922. Sign up to get contact details.

Who is the President/CEO/Director of the Kraken?

The President/CEO/Director of the Kraken is Kiel Dolence

Hiroko Otsubo Namesakes

Name
Company
Position
Hiroko Otsubo
AIU Insurance Company
Senior Manager
Hiroko OTSUBO
役職/ポジション/担当職務 Management Consulting Manager/ Head of Japan Market

Other employees at Kraken

Name
Company
Position
Jackson Arlidge
Senior Software Engineer
Kiel Dolence
Director (APJ) - Part of Octopus Energy Group
Jack Mason
Senior Software Engineer - Front End
Dominic
Senior Software Engineer
Amir Orad
Chief Executive Officer

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