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Harshul Sachdeva's email & phone

Position:Product Support Engineer at SaaS Labs
Experience:8 years
Location:New Delhi, Delhi, India

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Work Experience

Product Support Engineer at SaaS Labs

Sep 2024 - Current

Support Specialist at Aircall

Jan 2023 - Sep 2024

Application Engineer at LambdaTest

Sep 2022 - Oct 2022

Technical Support Engineer at Dell Technologies

Mar 2022 - Sep 2022

Senior Technician at Dell Technologies

Mar 2021 - Mar 2022

Technician at Dell Technologies

Oct 2019 - Mar 2021

Associate at Dell Technologies

Sep 2018 - Oct 2019

Technical Writer at Rio Learning & Technologies

Mar 2018 - Jun 2018

Harshul Sachdeva started working in 2018, then the employee has changed 4 companies and 7 jobs. On average, Harshul Sachdeva works for one company for 11 months.

Education

Bachelor of Technology at Ansal University Gurgaon

Current Company Information SaaS Labs

Name: SaaS Labs

Speciality: B2B, Saas, Workflow Automation, Communication Workflow, Productivity, Remote Work

Location: Palo Alto, California, United States

Employees: 200-500

Description: SaaS Labs is all about helping sales and support teams reach their full potential. With our AI-powered communication tools, you can save up to 12 hours a week per agent – that's ...

Skills

Technical Writing, Computer Science, Service Desk, Coaching, Analytical Skills, Technical Support, Windows, Communication, IT Operations, Testing, Appium, Training, Technical Training, Escalations Management, HTML, Microsoft PowerPoint, Python (Programming Language), Team Management, Java, Troubleshooting, Slack, Partner Support, Microsoft Excel, Customer Satisfaction (CSAT), Cascading Style Sheets (CSS), Attention to Detail, Selenium, Teamwork, Windows 10, Supervisory Skills, Support Engineers, Product Support, Quality Auditing, Key Metrics, Interpersonal Communication, Customer Support, Problem Solving, Quality Assurance, Microsoft Office, Customer Service, Service-Level Agreements (SLA), IT Escalation, Software Testing, Salesforce Service Cloud, IT Service Management, Cross-browser Compatibility, Technical Assistance, Microsoft Outlook, Information Technology, Critical Thinking, Manual Testing, C++, Software Development Life Cycle (SDLC), Ticketing Systems, Queue Management, Customer Relationship Management (CRM), Team Leadership, Contact Centers

Frequently Asked Questions

What is Harshul Sachdeva's minimum period of employment in the companies?

Harshul Sachdeva's minimum period of employment in various companies is 1 month.

What is Harshul Sachdeva's average duration of employment for different companies?

On average, Harshul Sachdeva works for one company for 10 months

What industries has Harshul Sachdeva worked in?

Harshul Sachdeva works in the Computer Software. Previously, Harshul Sachdeva worked in the Computer Hardware, and E-Learning.

What positions has Harshul Sachdeva held before?

Previously, Harshul Sachdeva worked as a Support Specialist, and Application Engineer, and Technical Support Engineer, and Senior Technician, and Technician.

How do I contact Harshul Sachdeva?

Harshul Sachdeva's email address is h**************a@saaslabs.co, phone number is +91-***-***-2417. Sign up to get contact details.

Who are Harshul Sachdeva's peers at other companies?

Harshul Sachdeva's peers at other companies are Mohammad Anees Khan and GOKULAKRISHNAN and Ashwini

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