#nameCompanyG

Gokul Kumar's email & phone

Manager - Service Integration and Process Mgmt. at e& UAE
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Location

Dubai, United Arab Emirates

Work Experience 25 years

Manager - Service Integration and Process Mgmt. at e& UAE

Oct 2023 - Current

Service Management Lead at Tech Mahindra

Mar 2023 - Sep 2023

Service Mgmt & ServiceNow Functional Consultant at Tech Mahindra

Apr 2020 - Feb 2023

Head Of Service Management at Tech Mahindra

Sep 2019 - Apr 2022

Global Service Level Process Manager at Tech Mahindra

Aug 2015 - Aug 2019

Service Manager - ServiceNow Platform at Tech Mahindra

Aug 2015 - Aug 2019

Service Management Office Head at Tech Mahindra

Jul 2012 - Aug 2019

Global Incident Process Manager at Tech Mahindra

Sep 2014 - Apr 2016

Service Management & Managed Services Consultant at Tech Mahindra

Jul 2012 - Jul 2013

Service Delivery Manager at IBM

Mar 2010 - Jun 2012

Release and Problem Management at IBM

Apr 2008 - Dec 2010

KPI and Configuration Manager at IBM

Dec 2008 - Mar 2010

Change Manager at IBM

Oct 2007 - Apr 2008

Change Coordinator at IBM

Jun 2006 - Oct 2007

Mentor at HCLTech

Nov 2005 - Jun 2006

Mentor at Sutherland

Nov 2004 - Nov 2005

Senior Technical Support Engineer at Mainstay Teleservices Pvt Ltd

Nov 2003 - Nov 2004

Technical Support Specialist at Khodays Contact Center

Jul 2001 - Nov 2003

Gokul Kumar started working in 2001, then the employee has changed 6 companies and 16 jobs. On average, Gokul Kumar works for one company for 2 years 2 months.

Education

BSC at Loyola College

Master Diploma at MDIT

Bachelor Degree at University of Madras

Frequently Asked Questions

What is Gokul Kumar's minimum period of employment in the companies?

Gokul Kumar's minimum period of employment in various companies is 6 months.

What is Gokul Kumar's average duration of employment for different companies?

On average, Gokul Kumar works for one company for 2 years 2 months

What industries has Gokul Kumar worked in?

Gokul Kumar works in the Telecommunications. Previously, Gokul Kumar worked in the Information Technology and Services.

What positions has Gokul Kumar held before?

Previously, Gokul Kumar worked as a Service Management Lead, and Service Mgmt & ServiceNow Functional Consultant, and Head Of Service Management, and Global Service Level Process Manager, and Service Manager - ServiceNow Platform.

How do I contact Gokul Kumar?

Gokul Kumar's email address is k*********l@etisalat.ae, phone number is +971-***-***-5773. Sign up to get contact details.

Gokul Kumar Namesakes

Name
Company
Position
G
Credit Manager
G
Skaista
Managing Director

Other employees at e& UAE

Name
Company
Position
A
Network Engineer

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