Gideon Mutua

Gideon Mutua: Email & Phone Number

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Technical Support Engineer | Fixed solutions at Safaricom PLC|Nairobi County, Kenya

Position:

Technical Support Engineer | Fixed solutions at Safaricom PLC

Location:

Nairobi County, Kenya

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Last updated: 2026-08-21
Updated: 2026-08-21

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Work Experience 10 years

Technical Support Engineer | Fixed solutions at Safaricom PLC

Apr 2025 - Current

Security Operations Center Analyst at Safaricom PLC

Oct 2023 - Current

Network Operations Center (NOC) Engineer at Safaricom PLC

May 2020 - Jun 2025

Network Support Engineer at Jamii Telecommunications Ltd

Mar 2019 - Apr 2020

Network Operations Engineer at Jamii Telecommunications Ltd

Feb 2018 - Feb 2019

NOC Shift Engineer at Eaton Towers

Sep 2017 - Jan 2018

Transmission and IP-MPLS Support Engineer at Safaricom Limited

Feb 2017 - Aug 2017

Trainee Engineer at Nokia

Aug 2016 - Jan 2017

Gideon Mutua started working in 2016, then the employee has changed 4 companies and 7 jobs. On average, Gideon Mutua works for one company for 1 year 7 months.

Gideon is proficient in English. Their professional focus is 2G, 3G, and 24x7 across 3 core areas.

Gideon holds Threat Intelligence Fundamentals for SOC Analysts, SOC Member, and Foundations of Detection Engineering certifications and has been awarded Outstanding Achievers Award

Education

Bachelor’s Degree at DEDAN KIMATHI UNIVERSITY OF TECHNOLOGY (DeKUT)

Bachelor's degree at DEDAN KIMATHI UNIVERSITY OF TECHNOLOGY (DeKUT)

KSCE Certificate at Mavoko Secondary School

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