Flora

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Assistant Manager, Complaint Management at PCCW Solutions|Hong Kong SAR

Position:

Assistant Manager, Complaint Management at PCCW Solutions

Location:

Hong Kong SAR

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Last updated: 2026-04-22
Updated: 2026-04-22

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Work Experience 25 years

Assistant Manager, Complaint Management at PCCW Solutions

Nov 2025 - Current

Supervisor, Customer Contact Center at PRINCIPAL TRUST COMPANY (ASIA) LIMITED

May 2014 - Oct 2025

Officer, Pension Administration at BCT Group - BCT Financial Ltd & Bank Consortium Trust Co Ltd

Oct 2012 - May 2014

Administrator II, Pension Administration at BestServe Financial Limited

Aug 2010 - Jun 2012

Senior Business Development Officer, Employee Benefits Division at HSBC Insurance (Asia) Limited

May 2008 - Jul 2010

Scheme Administrator, MPF Operation Department at HSBC Insurance (Asia) Limited

Feb 2001 - Apr 2008

Flora started working in 2001, then the employee has changed 4 companies and 5 jobs. On average, Flora works for one company for 4 years 1 month.

Education

Diploma in Business Management (DBM) at The Hong Kong Management Association and Lingnan University

Frequently Asked Questions

What is Flora's email address?

SignalHire found a verified business email address for Flora: f****_@pccwsolutions.com.

What is Flora's phone number?

SignalHire found a verified phone number for Flora: +852-***-***-9515.

How do I contact Flora at PCCW Solutions?

You can reach Flora through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.

What is Flora's professional background?

Flora has 25 years of professional experience. They have held roles including Supervisor, Customer Contact Center, Officer, Pension Administration, and Administrator II, Pension Administration at companies such as PRINCIPAL TRUST COMPANY (ASIA) LIMITED, BCT Group - BCT Financial Ltd & Bank Consortium Trust Co Ltd, and BestServe Financial Limited. Their education includes Diploma in Business Management (DBM) from The Hong Kong Management Association and Lingnan University.

Is Flora's contact information up to date?

Yes. Flora's SignalHire profile was last updated on 22 April 2026, reflecting their current position as Assistant Manager, Complaint Management at PCCW Solutions in Hong Kong, Hong Kong.

Flora Namesakes

Name
Company
Position
Flora
Primordial Sound Meditation Instructor, Chopra Center Certified

Other employees at PCCW Solutions

Name
Company
Position
Klay So
Administration Executive, Security Office
Kelly Chan
Assistant Project Manager
Eva Wong
Head of Trustee Engagement, Pension Services

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