Eric Rivera

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Call Center Specialist at Irby Utilities|Jonesboro-Paragould Area, United States

Position:

Call Center Specialist at Irby Utilities

Location:

Jonesboro-Paragould Area, United States

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Last updated: 2026-05-03
Updated: 2026-05-03

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Work Experience 10 years

Call Center Specialist at Irby Utilities

Sep 2025 - Current

Field Service Technician at Visual Edge IT

Mar 2025 - Sep 2025

Network Specialist at Ritter Communications

Nov 2024 - Mar 2025

MSP Tech 2 at Teleflora

Apr 2024 - Dec 2024

IT Support Technician at Teleflora

Apr 2018 - Apr 2024

Website Content Manager at Teleflora

Sep 2017 - Apr 2018

Customer Service Specialist at Kelly

Aug 2016 - Mar 2017

Eric Rivera started working in 2016, then the employee has changed 4 companies and 6 jobs. On average, Eric Rivera works for one company for 1 year 4 months.

Education

Bachelor of Arts - BA at Arkansas State University

Skills

IT Documentation, Networking, Organization Skills, Service Desk, Google Docs, Slack, Computer Networking, Troubleshooting, Written Communication, Information Technology Infrastructure, Social Media Marketing, Google Analytics, Microsoft Office, Windows 10, Creative Writing, Time Management, Computer Literacy, Github, Database Management System (DBMS), Google Chrome, Proxmox, CRM Databases, netbox, Computer Maintenance, Grafana, Critical Thinking, Presentation Skills, Technology Management, Powershell, Google Drive, Product Knowledge, Sales, Customer Service, Negotiation, Git, Network Administration, MySQL, IT Hardware Support, Microsoft SQL Server, Software Installation, Customer Escalation Management, Databases, Backup & Recovery Systems, Database Administration, Technical Support, Customer Relationship Management (CRM), Documentation, Printer Support, Data Analysis, GitFlow, Prioritize Workload, Network Systems, Google Webmaster Tools, Python (Programming Language), Network Services, Creative Problem Solving, Data Mining, Unix, Google Ads, SQL, Microsoft Azure, Information Technology, Linux, Customer Support

Frequently Asked Questions

What is Eric Rivera's minimum period of employment in the companies?

Eric Rivera's minimum period of employment in various companies is 4 months.

What is Eric Rivera's average duration of employment for different companies?

On average, Eric Rivera works for one company for 1 year 5 months

What industries has Eric Rivera worked in?

Eric Rivera works in the Utilities. Previously, Eric Rivera worked in the Information Technology and Services, and Telecommunications, and Consumer Goods, and Staffing and Recruiting.

What positions has Eric Rivera held before?

Previously, Eric Rivera worked as a Field Service Technician, and Network Specialist, and MSP Tech 2, and IT Support Technician, and Website Content Manager.

How do I contact Eric Rivera?

Eric Rivera's phone number is +1-***-***-8697. Sign up to get contact details.

Who is the President/CEO/Director of the Irby Utilities?

The President/CEO/Director of the Irby Utilities is Grant Jones

Who are Eric Rivera's peers at other companies?

Eric Rivera's peers at other companies are David Allen and Alyse Reid and Sergey Hambardzumyan

Eric Rivera Namesakes

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Company
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Other employees at Irby Utilities

Name
Company
Position
Lauren Ebeling
Inside Sales Representative
Daniela Espana
Director of Operations- Project Services
Grant Jones
Director of OSP Engineering
Stanley Shoemake
Outside Sales Representative
Travis Frear
Strategic Insights Analyst

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