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Dulce Muñoz's email & phone

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ITIL Ambassador at PeopleCert|Mexico City

Position:

ITIL Ambassador at PeopleCert

Location:

Mexico City

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Last updated: 2026-04-16
Updated: 2026-04-16

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Work Experience 14 years

ITIL Ambassador at PeopleCert

May 2024 - Current

Especialista en gestión de proyectos at Bigg Practices

Feb 2024 - Current

Gerente de operaciones at Focus on services, SA de CV

Jun 2020 - Feb 2024

Service Delivery Manager at Focus on services, SA de CV

Aug 2017 - Jun 2020

Gerente de servicios at IECISA

Jan 2017 - Aug 2017

Quality Assurance Engineer at PepsiCo

Oct 2016 - Jan 2017

ITIL® Expert v3 | Supervisor de Mesa de Servicios at Mainbit

Jan 2015 - Oct 2016

Ingeniero de Mesa de Servicios at Mainbit

May 2013 - Jan 2015

Ingeniero de Mesa de Servicios at Atención Telefónica

Jun 2012 - May 2013

Soporte Técnico at Atención Telefónica

Jan 2012 - Jun 2012

Dulce Muñoz started working in 2012, then the employee has changed 6 companies and 8 jobs. On average, Dulce Muñoz works for one company for 1 year 7 months.

Education

Master of Business Administration - MBA at Universidad Tecnológica de México

Administración de proyectos acorde a estándares internacionales at Universidad Nacional Autónoma de México

Ingeniería en computación at Universidad Nacional Autónoma de México

Sistemas Digitales Avanzados para la Computación at Centro de Computación Profesional de México

Frequently Asked Questions

What is Dulce Muñoz's minimum period of employment in the companies?

Dulce Muñoz's minimum period of employment in various companies is 3 months.

What is Dulce Muñoz's average duration of employment for different companies?

On average, Dulce Muñoz works for one company for 1 year 6 months

What industries has Dulce Muñoz worked in?

Dulce Muñoz works in the Education Management. Previously, Dulce Muñoz worked in the Information Technology and Services, and Food & Beverages, and Computer Hardware, and Telecommunications.

What positions has Dulce Muñoz held before?

Previously, Dulce Muñoz worked as a Especialista en gestión de proyectos, and Gerente de operaciones, and Service Delivery Manager, and Gerente de servicios, and Quality Assurance Engineer.

How do I contact Dulce Muñoz?

Dulce Muñoz's phone number is +52-***-***-2753. Sign up to get contact details.

Who is the Chairman & CEO of the PeopleCert?

The Chairman & CEO of the PeopleCert is Byron Nicolaides

Who are Dulce Muñoz's peers at other companies?

Dulce Muñoz's peers at other companies are Alan Plasencia ServDeskPH

Dulce Muñoz Namesakes

Name
Company
Position
Raise GroupD
Raise Group
Subdirectora comercial
actualmente en busqué activaD
actualmente en busqué activa
Facilitadora de procesos de cambios
Grupo de Restaurantes Eloise Chic Cuisine, Loretta Chic Bistrot, Margaret Chic KitchenD
Grupo de Restaurantes Eloise Chic Cuisine, Loretta Chic Bistrot, Margaret Chic Kitchen
Encargada de Capital Humano

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PeopleCertW
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PeopleCertA
Project Management SME Localisation Reviewer
PeopleCertM
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