Destiny

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Technical Operations Lead (Application Support / SaaS Systems) at M3|Atlanta, Georgia, United States

Position:

Technical Operations Lead (Application Support / SaaS Systems) at M3

Location:

Atlanta, Georgia, United States

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Last updated: 2026-04-14
Updated: 2026-04-14

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Work Experience 5 years

Technical Operations Lead (Application Support / SaaS Systems) at M3

Aug 2025 - Current

Software Support Specialist II at M3

May 2023 - Current

Product Support Specialist at REMAX

Mar 2022 - May 2023

Inbound Contact Representative at Humana

Jul 2021 - Mar 2022

Destiny started working in 2021, then the employee has changed 2 companies and 3 jobs. On average, Destiny works for one company for 1 year 5 months.

Education

Master's degree at Kennesaw State University

Bachelor of Arts - BA at Fort Valley State University

Skills

Rental Services, Data Analysis, Problem Solving, Account Management, Adobe Creative Suite, Customer Service, Databases, Customer Experience, Window Displays, Accounting, Product Management, Team Leadership, Time Management, Analytical Skills, Advertising Sales, Change Management, Communication, Software Updates, Technical Support and Troubleshooting, Remote Troubleshooting, Google Workspace, Service Desk, Employee Training, Active Directory, Customer Relationship Management (CRM), Data Entry, Help Desk Support, Microsoft Office, Claims Resolution, Data Analytics, High Level Of Accuracy, Windows 10, Conversion Optimization, Data Management, Problem Management, Project Management, Product Support, Application Support, Point of Sale (POS) Systems, Email Solutions, Computerized Systems, Salesforce Service Cloud, Web Chat, Sales Operations, Operations Management, Printers, Operational Analysis, Computer Hardware Troubleshooting, Troubleshooting, Business Analysis, Incident Management, Cybersecurity awareness, Software Implementation, Retail Operations, Working Experience, Professional Services Industries, Hospitality Industry, Advertising, Ticketing Systems, SaaS Operations, Customer Satisfaction, CRM Integration

Frequently Asked Questions

What is Destiny's minimum period of employment in the companies?

Destiny's minimum period of employment in various companies is 8 months.

What is Destiny's average duration of employment for different companies?

On average, Destiny works for one company for 11 months

What industries has Destiny worked in?

Destiny works in the Computer Software. Previously, Destiny worked in the Real Estate, and Insurance.

What positions has Destiny held before?

Previously, Destiny worked as a Software Support Specialist II, and Product Support Specialist, and Inbound Contact Representative.

How do I contact Destiny?

Destiny's phone number is +1-***-***-8040. Sign up to get contact details.

Destiny Namesakes

Name
Company
Position
Destiny Battle
Rebellious Tribe
Assistant Production Manager
Destiny Battle
Ally Servicing
Customer Representative

Other employees at M3

Name
Company
Position
Scott Stevens
Training and Implementation Specialist II
Jordan Jenkins
Onboarding Specialist
Vivian Howland
Accounting Specialist
Danielle Mason
Accounts Payable Specialist
Nahid Abdul
Senior Sales Executive
Nadira
Outbound Sales Specialist
Jakira Lugo
Software Support Specialist

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