Dércio Pedro

Dércio Pedro: Email & Phone Number

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Service Desk Technician at Innovate IT Africa|Beira, Sofala Province, Mozambique

Position:

Service Desk Technician at Innovate IT Africa

Location:

Beira, Sofala Province, Mozambique

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Last updated: 2026-01-21
Updated: 2026-01-21

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Work Experience 10 years

Service Desk Technician at Innovate IT Africa

Oct 2025 - Current

Business Development Manager at Kriactive Sofware Limitada

Sep 2025 - Oct 2025

Technical and Commercial Director at HERMIX - CONSULTORIA E SERVIÇOS, SU, LDA

Aug 2025 - Oct 2025

Corporate Sales Manager at Smart Connectlda

Nov 2024 - Jul 2025

Sales Consultant at Innovate IT Africa

Oct 2022 - Oct 2024

Help Desk Supervisor at Innovate IT Africa

Mar 2017 - Oct 2024

Help Desk Assistant at Innovate IT Africa

Aug 2016 - Mar 2017

Independent Information Technology Consultant at Kartatizo Supply Chain Solutions Limitada

Aug 2022 - Dec 2023

Independent Information Technology Consultant at Feedback Consulting

May 2017 - Dec 2019

Dércio Pedro started working in 2016, then the employee has changed 5 companies and 7 jobs. On average, Dércio Pedro works for one company for 1 year 9 months.

Their professional focus is Active Directory, Active Listening, and Antivirus & Endpoint Protection Tools across 3 core areas.

Education

Master of Business Administration - MBA at Universidade Católica de Moçambique

Bachelor's degree at Universidade Zambeze

Skills

Strategic Partnerships, Leadership and Team Management, Stakeholder Management, CRM & Automation Tools, Customer Service Excellence, Backup & Recovery Systems, Network Administration, Computer Maintenance, Backup Solutions, Project Coordination, Business Development, Helpdesk Ticketing Systems, Sales Acumen, Project Management, Cold Calling, Software Installation, Sales Operations, Sales, Marketing Management, Attention to Detail, Network Engineering, Information Technology, Communication, Computer Hardware, Continuous Learning, Technical Support, Data Recovery, Microsoft Office 365 Support, Procurement Knowledge, IT Troubleshooting (Hardware & Software), Wireless Network Configuration & Troubleshooting, Operations Management, PHC CS, Active Directory, Windows Server, Software Installation & Configuration, Building Trust, Root Cause Analysis, IT Hardware Support, Windows 7, Virtual Private Network (VPN), Easily Adaptable, Client Acquisition & Retention, Hardware Installation, Remote Monitoring and Management (RMM), Time Management, Microsoft 365, Active Listening, Antivirus & Endpoint Protection Tools, Remote Desktop, Windows 8, Retail, Hardware Support, Hardware Installation & Maintenance, Office 365, Customer Experience, Server Administration, Pipeline Management, Network Services, Service Desk, Network Systems, Network Health Analysis, Remote Troubleshooting, Remote Monitoring & Management (RMM), System Administration, IT Operations, Remote User Support, Laptops, User Education & Training, Conflict Management, Network Security, Microsoft Office, Networking, Teamwork, Sales Processes, Troubleshooting, Data Backup & Recovery

Frequently Asked Questions

What is Dércio Pedro's email address?

SignalHire found a verified business email address for Dércio Pedro: p*****o@innovateit.co.mz.

What is Dércio Pedro's phone number?

SignalHire found a verified phone number for Dércio Pedro: +258-***-***-0677.

How do I contact Dércio Pedro at Innovate IT Africa?

You can reach Dércio Pedro through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.

What is Dércio Pedro's professional background?

Dércio Pedro has 10 years of professional experience. They have held roles including Business Development Manager, Technical and Commercial Director, and Corporate Sales Manager at companies such as Kriactive Sofware Limitada, HERMIX - CONSULTORIA E SERVIÇOS, SU, LDA, and Smart Connectlda. Their education includes Master of Business Administration - MBA from Universidade Católica de Moçambique, and Bachelor's degree from Universidade Zambeze.

Is Dércio Pedro's contact information up to date?

Yes. Dércio Pedro's SignalHire profile was last updated on 21 January 2026, reflecting their current position as Service Desk Technician at Innovate IT Africa in Maputo, Maputo, Mozambique.

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