Deepak

Deepak: Email & Phone Number

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Service Desk Analyst at Tata Consultancy Services|Chennai, Tamil Nadu, India

Position:

Service Desk Analyst at Tata Consultancy Services

Location:

Chennai, Tamil Nadu, India

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Last updated: 2026-04-17
Updated: 2026-04-17

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Work Experience 7 years

Service Desk Analyst at Tata Consultancy Services

Jul 2024 - Current

Lead System Engineer at Crown Solutions Private Limited (Client: TCS)

Jul 2024 - Current

System admin at MN World Enterprise Private Limited

Oct 2023 - Current

Lead System Engineer at MN World Enterprise Private Limited

Oct 2023 - Jul 2024

Service Desk at InKnowTech

Mar 2022 - Oct 2023

Service Desk Engineer at Inknowtech PVT LTD, Bangaore (Client: Zee)

Mar 2022 - Oct 2023

Service Desk Engineer at Skylapp Infotech

Aug 2019 - Mar 2022

Assembly Specialist at Metexim PVT LTM And Flowmat Engineering PRV LTM

Aug 2020 - Dec 2021

Customer Support Specialist at Springbord System Private Limited

Aug 2019 - Jan 2020

Deepak started working in 2019, then the employee has changed 7 companies and 6 jobs. On average, Deepak works for one company for 1 year 8 months.

Their professional focus is Active Directory, Analytical Skills, and Aruba ClearPass across 3 core areas.

Education

Bachelor of computer application at Government Higher Secondary School - India

BCA (Bachelor of Computer Application) at University of Madras

Skills

Computer Hardware Troubleshooting, Microsoft 365 Security, System admin , Remote Access, Multi-factor Authentication, Windows, Computer Application Training, Service Desk, Team Building, SKM PowerTools, Palo Alto Networks, Problem Solving, Business Requirements, Local Area Network (LAN), Customer Support, L2/L3 protocols, Commercial Software, International Clients, User Management, Ethernet VPN (EVPN), Cybersecurity Tools, Incident Response, Assembleur, Incident Management, Complaint Management, Ticketing Systems, Cisco VPN, Business Operations, Software Troubleshooting, Time Management, Customer Satisfaction, ITIL, Network Troubleshooting Tools, Test & Measurement Instrumentation, High Performance Teams, Mails and calls handling, Office 365, Leadership, On-call Support, Remote Desktop, Remote User Support, Windows System Administration, Service Desk Management, Technical Support, Help Desk Support, BMC Helix ITSM, Policies & Procedures, Software Installation, Team Coordination, Aruba ClearPass, Network Assessments, Organization Skills, Windows 7, Business Process Improvement, Major Incident Management, Computer Networking, Resolving Issues, Troubleshooting, Microsoft Office, Interpersonal Communication, Printers, Password Resets, Customer Escalation Management, Video Editing, Communication, Remote Troubleshooting, Windows Administration, IT Service Management, Learn New Software Quickly, Ticket Operations, Loop Checking, Internal & External Clients, Verification and Validation (V&V), Non-IT, Telephony Support, Team Management, Microsoft 365, Active Directory, Secure Remote Access, Reporting & Analysis, Analytical Skills, Report Preparation, GoToAssist

Deepak Namesakes

Name
Company
Position
Deepak
Yamaha Motor Research & Development India Pvt. Ltd. (YMRI)
Design Engineer
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Deepak
Consultant
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Deepak Devarajan
Yoga Bar (Sprout Life Foods)
Quality Executive — Yoga Bar (An ITC Company)
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