Deepak

Deepak: Email & Phone Number

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Service Desk Analyst at Tata Consultancy Services|Chennai, Tamil Nadu, India

Position:

Service Desk Analyst at Tata Consultancy Services

Location:

Chennai, Tamil Nadu, India

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Last updated: 2026-04-17
Updated: 2026-04-17

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Work Experience 7 years

Service Desk Analyst at Tata Consultancy Services

Jul 2024 - Current

Lead System Engineer at Crown Solutions Private Limited (Client: TCS)

Jul 2024 - Current

System admin at MN World Enterprise Private Limited

Oct 2023 - Current

Lead System Engineer at MN World Enterprise Private Limited

Oct 2023 - Jul 2024

Service Desk at InKnowTech

Mar 2022 - Oct 2023

Service Desk Engineer at Inknowtech PVT LTD, Bangaore (Client: Zee)

Mar 2022 - Oct 2023

Service Desk Engineer at Skylapp Infotech

Aug 2019 - Mar 2022

Assembly Specialist at Metexim PVT LTM And Flowmat Engineering PRV LTM

Aug 2020 - Dec 2021

Customer Support Specialist at Springbord System Private Limited

Aug 2019 - Jan 2020

Deepak started working in 2019, then the employee has changed 7 companies and 6 jobs. On average, Deepak works for one company for 1 year 9 months.

Their professional focus is Active Directory, Analytical Skills, and Aruba ClearPass across 3 core areas.

Education

Bachelor of computer application at Government Higher Secondary School - India

BCA (Bachelor of Computer Application) at University of Madras

Skills

Customer Satisfaction, Communication, Service Desk Management, Troubleshooting, Cisco VPN, Analytical Skills, Remote Troubleshooting, Windows, Office 365, Windows 7, Palo Alto Networks, Complaint Management, ITIL, Non-IT, Problem Solving, Major Incident Management, Service Desk, Multi-factor Authentication, Software Troubleshooting, BMC Helix ITSM, Business Requirements, Telephony Support, Customer Support, Remote User Support, Help Desk Support, Time Management, Software Installation, Technical Support, Ticket Operations, Team Management, Microsoft Office, On-call Support, User Management, Computer Application Training, Learn New Software Quickly, Ethernet VPN (EVPN), Windows System Administration, Microsoft 365 Security, Mails and calls handling, Computer Hardware Troubleshooting, International Clients, Password Resets, Secure Remote Access, L2/L3 protocols, Leadership, Organization Skills, Incident Management, Remote Access, Report Preparation, Active Directory, Incident Response, Computer Networking, Policies & Procedures, Reporting & Analysis, Cybersecurity Tools, Aruba ClearPass, Commercial Software, Assembleur, High Performance Teams, Team Building, Test & Measurement Instrumentation, Business Operations, Printers, IT Service Management, Windows Administration, System admin , Video Editing, Network Troubleshooting Tools, GoToAssist, Resolving Issues, Ticketing Systems, Team Coordination, Interpersonal Communication, Local Area Network (LAN), Customer Escalation Management, Remote Desktop, Loop Checking, Microsoft 365, Network Assessments, SKM PowerTools, Business Process Improvement, Internal & External Clients, Verification and Validation (V&V)

Deepak Namesakes

Name
Company
Position
Deepak
Yamaha Motor Research & Development India Pvt. Ltd. (YMRI)
Design Engineer
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Deepak
Consultant
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Deepak Devarajan
Yoga Bar (Sprout Life Foods)
Quality Executive — Yoga Bar (ITC)
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