Daniel Ogando Montero

Daniel Ogando Montero: Email & Phone Number

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Customer Service Team Manager at Alorica|Lockhart, Texas, United States

Position:

Customer Service Team Manager at Alorica

Location:

Lockhart, Texas, United States

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Last updated: 2026-04-16
Updated: 2026-04-16

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Work Experience 8 years

Customer Service Team Manager at Alorica

Nov 2025 - Current

Quality Assurance Specialist at Alorica

Feb 2025 - Nov 2025

Technical Services Specialist at Alorica

Aug 2024 - Feb 2025

Workforce Scheduler and Forecaster at AloricaDR

Apr 2023 - Jan 2024

Workforce Real Time Analyst at AloricaDR

Apr 2022 - Apr 2023

Customer Service Representative at AloricaDR

Sep 2020 - Apr 2022

Bilingual Customer Service Representative at TP

Jul 2019 - May 2020

Bilingual Customer Service Representative at Conduent

May 2018 - Jan 2019

Daniel Ogando Montero started working in 2018, then the employee has changed 3 companies and 6 jobs. On average, Daniel Ogando Montero works for one company for 10 months.

Their professional focus is Adobe Acrobat, Analytical Skills, and Attention to Detail across 3 core areas.

Skills

Basic Math, Workforce Analytics, Technical Support, Change Management, Effective Communication, Customer Service Representatives, Presentation Skills, Daily Reports, Quality Auditing, Staffing Models, Multi-site, Microsoft SQL Server, Conflict Management, Data Analysis and Reporting, Customer Service Metrics, Windows, Customer Interaction, Organization Skills, Operations Management, Planning & Scheduling, Pivot Tables, Problem Solving, Customer Satisfaction, Analytical Skills, Key Performance Indicators, Multitasking, Teamwork, Quality Assurance Tools, Critical Thinking, Reporting and Documentation, Microsoft Word, Customer Experience, Decision Quality, Communication, Spanish to English, Data Management, Data Entry, Headcount, Microsoft Office, Customer Support, Quality Assurance Standards and Protocols, Skilled Multi-tasker, Computer skills, Time Management, Global Customer Service, Data Analytics, Responsiveness, Adobe Acrobat, WFO, Workforce Management, Confidentiality, Customer Relationship Management (CRM), Written Communication, Attention to Detail, Process Improvement, Training and Development, Customer Service, CRM Software, Workforce Performance, Service Levels, Training Management, Empathy in Communication, Bilingual Communications, Call Monitoring and Evaluation, GED, Forecasting, Resolving Issues, Critical Thinking and Problem-Solving, Workforce Planning, Microsoft Excel, Data Analysis, Typing

Frequently Asked Questions

What is Daniel Ogando Montero's email address?

SignalHire found a verified business email address for Daniel Ogando Montero: d******o@alorica.com.

What is Daniel Ogando Montero's phone number?

SignalHire found a verified phone number for Daniel Ogando Montero: +1-***-***-5842.

How do I contact Daniel Ogando Montero at Alorica?

You can reach Daniel Ogando Montero through SignalHire by unlocking their verified email and direct phone number (free signup, no credit card needed). SignalHire is the fastest route if you need their contact details immediately.

What is Daniel Ogando Montero's professional background?

Daniel Ogando Montero has 8 years of professional experience. They have held roles including Quality Assurance Specialist, Technical Services Specialist, and Workforce Scheduler and Forecaster at companies such as Alorica, Alorica, and AloricaDR.

Is Daniel Ogando Montero's contact information up to date?

Yes. Daniel Ogando Montero's SignalHire profile was last updated on 16 April 2026, reflecting their current position as Customer Service Team Manager at Alorica in Irvine, CA, United States.

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