Char Ford

Char Ford: Email & Phone Number

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Customer Success Director (Mid-Market) at KnowBe4|Tampa, Florida, United States

Position:

Customer Success Director (Mid-Market) at KnowBe4

Location:

Tampa, Florida, United States

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Last updated: 2026-07-21
Updated: 2026-07-21

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Work Experience 10 years

Customer Success Director (Mid-Market) at KnowBe4

May 2025 - Current

Enterprise Customer Success Manager at KnowBe4

May 2022 - May 2025

Tech Touch Customer Success Team Manager at KnowBe4

Jun 2021 - May 2022

Tech Touch Customer Success Manager at KnowBe4

Jun 2020 - Jun 2021

V.I.P. Account Manager at PostcardMania

Feb 2018 - Jun 2020

Account Manager at PostcardMania

May 2016 - Feb 2018

Char Ford started working in 2016, then the employee has changed 1 company and 5 jobs. On average, Char Ford works for one company for 1 year 9 months.

Their professional focus is Communication, Customer Relationship Management (CRM), and Customer Retention across 3 core areas.

Char holds ChurnZero Certified | LEVEL 1: ChurnZero Foundations certifications.

Education

BSc. at The University of the West Indies

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