Celia

Celia: Email & Phone Number

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Associate Director, Care Support US Operations at Spring Health|New York City Metropolitan Area, United States

Position:

Associate Director, Care Support US Operations at Spring Health

Location:

New York City Metropolitan Area, United States

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Last updated: 2026-10-27
Updated: 2026-10-27

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Current work details
DepartmentMental Health Care
Availability
TimezoneEDT
Best time to contact12:00 PM – 4:00 PM
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Work Experience 17 years

Associate Director, Care Support US Operations at Spring Health

Jul 2026 - Current

Senior Manager (Acting Director), Customer Experience & Operations (Success, Support & CX Ops) at Biobot Analytics

Aug 2024 - Jun 2026

Customer Success & Support Operations Manager (Customer Experience) at Biobot Analytics

May 2024 - Sep 2024

Customer Experience, Programs & Operations (Progressive Roles) at Biobot Analytics

Jun 2022 - May 2024

Senior Communications Technician (Emergency Operations) at New York City Police Department

Feb 2017 - Jul 2022

Customer Support Team Lead (Operations, Onboarding & Coaching) at Uncommon Goods

Nov 2014 - Feb 2017

Project Lead, Events & Client Operations at Tractenberg & Co.

Jan 2013 - Jun 2014

Spanish Interpreter (Healthcare & Public Sector | HIPAA/Compliance) at Trustforte Language Services

Jun 2009 - Sep 2013

Celia started working in 2009, then the employee has changed 5 companies and 7 jobs. On average, Celia works for one company for 2 years 3 months.

Celia is proficient in Spanish. Their professional focus is Account Management, Biotechnology, and Business Development across 3 core areas.

Celia holds GenerativeAI for Customer Success, Sales and CRM Overview, and Voice of the Customer (VoC): Enhancing Experiences certifications.

Education

The City University of New York

Executive Education at Yale School of Management

Celia Namesakes

Name
Company
Position
Celia
Senior Network Security Engineer
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Celia
C Networking
Business Owner
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Celia
Technical Consultant
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